# Plugin 'onlinesubsystemutils' failed to load

**URL:** <https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996>\
**Category:** Plugins\
**Tags:** unreal-engine, Plugins, question, load-error\
**Created:** [August 17, 2019, 8:12am UTC](https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996 "2019-08-17T08:12:43Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![anonymous\_user\_c18721db](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_c18721db](https://forums.unrealengine.com/u/anonymous_user_c18721db)\
**Post date:** [August 17, 2019, 8:12am UTC](https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996/1 "2019-08-17T08:12:43Z")

</div>

Hi,  
after compiling the engine on the first start throw an error; ‘plugin OnlineSubsystemUtils failed to load because module OnlineSubsystemUtils could not be loaded.’  
how can i solve this issue? i’m not used ue4 before

---

<div class="post-metadata">

**Author:** ![Masterchief2030](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Masterchief2030](https://forums.unrealengine.com/u/Masterchief2030)\
**Post date:** [April 29, 2022, 7:30am UTC](https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996/2 "2022-04-29T07:30:30Z")

</div>

im having the same problem, did you find a solution?

---

<div class="post-metadata">

**Author:** ![nande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/nande/32/1057698_2.png) [@nande](https://forums.unrealengine.com/u/nande)\
**Post date:** [August 28, 2022, 8:53pm UTC](https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996/3 "2022-08-28T20:53:02Z")

</div>

Me too, but i just installed ue 5 from the epic launcher on windows.  
ive solved it by by installing windows media pack [Plugin 'X' failed to load because module 'X' could not be loaded launch error - #4 by Joku9](https://forums.unrealengine.com/t/plugin-x-failed-to-load-because-module-x-could-not-be-loaded-launch-error/492180/4)

---

<div class="post-metadata">

**Author:** ![MINXMAG](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@MINXMAG](https://forums.unrealengine.com/u/MINXMAG)\
**Post date:** [February 9, 2023, 3:44am UTC](https://forums.unrealengine.com/t/plugin-onlinesubsystemutils-failed-to-load/453996/4 "2023-02-09T03:44:54Z")

</div>

Also getting this same message pop up? can anyone help?