# Players losing their score **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** id, slug, closed, name\ **Created:** [October 14, 2025, 10:11am UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131 "2025-10-14T10:11:23Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Essenced](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Essenced](https://forums.unrealengine.com/u/Essenced)\ **Post date:** [October 14, 2025, 10:11am UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/1 "2025-10-14T10:11:24Z")
### Summary An issue in many of our islands where players lose their scores randomly and not the rest of their persistent data like Verse persistent data. Lately there has been a significant increase in players losing their score as well. All the mechanics we are using are the score manager device and the save point device. This has been happening in many of our islands for a long time. Players will load into a session and their score will be gone. ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Stability ### Steps to Reproduce Have an island with a score manager which grants score and a save point device. Set the score amount in Verse and activate the score manager to give players score and use the save point device to save it persistently. ### Expected Result The score should be saved indefinitely without being lost. ### Observed Result After some time which appears to be random, a player will load into a game and all their score will be lost. This happens at any score amount, after any amount of time, it could be 1 day or 3 months or never. ### Platform(s) All platforms ### Island Code 9498-9672-2276 ### Video [![](https://d3kjluh73b9h9o.cloudfront.net/original/4X/4/4/b/44be83b0db486c2fc8d1229ed7e696bd5f61ebbd.jpeg "Player losing score bug") ](https://www.youtube.com/watch?v=31jpSAdEXi0) ### Additional Notes We’ve managed to get a video of a player right when they lost their score, but we can’t know if this happens whenever someone loses their score. We believe there’s a chance it’s also caused when a new round starts not just when joining a new game. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [October 27, 2025, 12:56pm UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/3 "2025-10-27T12:56:44Z")
Could you get us logs right after this happens? We are unable to reproduce this here. [How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382) ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [October 28, 2025, 2:41pm UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/6 "2025-10-28T14:41:52Z")
hi @Essenced , A while ago, my post on persistence helped others. [Verse Persistence is incompatible without editing the verse file that contains it](https://forums.unrealengine.com/t/verse-persistence-incompatible-without-editing-the-verse-file-that-contains-it/1956674/2) In this post, there is the ability to look at live persistence data ![PersistenDataLive](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/4/9/7499dd91477f7ab458eda1fa24862bd0ef20b5f2.png) ---
**Author:** ![Essenced](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Essenced](https://forums.unrealengine.com/u/Essenced)\ **Post date:** [November 3, 2025, 6:21pm UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/7 "2025-11-03T18:21:26Z")
Hey sorry for not responding for some reason I couldn’t see your message for days? It’s not possible for me to get logs after this happens unfortunately, as I am not able to reproduce the bug. I can only tell you what players of my game reported. ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [February 12, 2026, 1:01am UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/9 "2026-02-12T01:01:07Z")
FORT-993068 has been ‘Closed’. We’re unable to reproduce this issue. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [April 12, 2026, 10:11am UTC](https://forums.unrealengine.com/t/players-losing-their-score/2665131/10 "2026-04-12T10:11:37Z")
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