This is what happens when you don’t properly market your game before launch. If your game doesn’t sell 5000 copies within the first hour of release you have done something horribly wrong marketing-wise.
Also, you made yourself vulnerable to the review-score system of steam. 11 reviews in total, 5 negative with less than 15 minutes playtime (so noone would give a **** about their one-line review), 2 negative who like the game but thumb it down because of long loading scenes (really!?) - you basically only have ******** reviews there. But you are not going to recover from that, because “Mostly negative” means your game doesn’t get recommended by Steam and 99% of the people who even see your game don’t give a **** even looking at it because of that score.
Now while this experience can be devastating i’ll urge you not to give up. You made some critical mistakes, it’s time to adept.
At this point you have 2 options :
- Pull it from Steam, rework/spin it and give it a new name.
or - Sell it to some studio that might be interested in the assets/code/IP and spin it themself. (In case you want to start something new instead)
On the next game you know you either need a marketing/publishing partner or really focus on it yourself.