# PING and map loading problems **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** fortnite-creative, unreal-editor-for-fortnite, bug-report, fortnite\ **Created:** [March 9, 2024, 3:57pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668 "2024-03-09T15:57:39Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [March 9, 2024, 3:57pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/1 "2024-03-09T15:57:40Z")
### Reference ID d1108d75-4082-a61a-5e65-3cb5589190db ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Stability ### Summary When I launch the game I can’t play, it makes me roll back and go through all the walls as if I’m not loading the map also the map comes from 1.0 too ### Steps to Reproduce You just have to launch the game : video problemes : [![](https://d3kjluh73b9h9o.cloudfront.net/original/4X/9/5/a/95a454a7235af46c93c95a413bccaa1bf43378a7.jpeg "bug report") ](https://www.youtube.com/watch?v=80h-JlKSrd8) ### Expected Result be able to play without lag ### Observed Result Several rollbacks and tp when you launch the game ### Platform(s) ALL platforme ### Island Code 9243-2996-9559 ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [March 12, 2024, 1:19pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/2 "2024-03-12T13:19:15Z")
The status of UCB-1357 incident has been moved from ‘Awaiting Validation’ to ‘Needs Triage’. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [March 15, 2024, 5:18pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/3 "2024-03-15T17:18:50Z")
Hi @matthieuftmytb22, Does this only occur on this Island? Did you create it? Could you please send over your logs so we can take a look? You can DM them to me. Thank you! ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [March 15, 2024, 7:01pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/4 "2024-03-15T19:01:28Z")
So yes this only happens on this map. And yes I created the map and for the newspapers we are talking about the map? ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [March 19, 2024, 7:43pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/5 "2024-03-19T19:43:07Z")
> [@How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382): > > At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: Exit Fortnite. Click on Start or press the Windows Key + R. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter. Zip your Logs folder and attach the zip file to your reply Please let me know if you have any questions! ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [March 20, 2024, 3:33pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/6 "2024-03-20T15:33:32Z")
Hi that’s what you asked for ;o [Logs.rar](https://forums.unrealengine.com/uploads/short-url/kFY1K0wOjUbsRgJf2Q0vf1wMiO7.rar) (726.9 KB) ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [April 9, 2024, 1:48pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/7 "2024-04-09T13:48:28Z")
Hello to you, have you found the problem? ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [April 9, 2024, 2:04pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/8 "2024-04-09T14:04:10Z")
Checking! Have you tried after the update today? ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [April 9, 2024, 2:10pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/9 "2024-04-09T14:10:50Z")
no I haven’t tried, but I will do it I will send you a message during the day if it has changed or not ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [April 10, 2024, 11:25am UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/10 "2024-04-10T11:25:06Z")
Hello, I want to contact you to tell you that the bug is still not fixed, and I also just realized that the problem was also the same I think as that of another map, but I don’t understand ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [July 25, 2024, 1:31pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/11 "2024-07-25T13:31:46Z")
@matthieuftmytb22 - We want to be sure this issue has cleared up for you. ---
**Author:** ![matthieuftmytb22](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/matthieuftmytb22/32/908698_2.png) [@matthieuftmytb22](https://forums.unrealengine.com/u/matthieuftmytb22)\ **Post date:** [September 7, 2024, 9:39pm UTC](https://forums.unrealengine.com/t/ping-and-map-loading-problems/1740668/12 "2024-09-07T21:39:44Z")
no