# Paid for a Lip Sync Subscription, but it fails to send me the animations!

**URL:** <https://forums.unrealengine.com/t/paid-for-a-lip-sync-subscription-but-it-fails-to-send-me-the-animations/1622480>\
**Category:** Character & Animation\
**Tags:** SDK, metahuman\
**Created:** [January 17, 2024, 9:49pm UTC](https://forums.unrealengine.com/t/paid-for-a-lip-sync-subscription-but-it-fails-to-send-me-the-animations/1622480 "2024-01-17T21:49:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Medhue](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/medhue/32/1177733_2.png) [@Medhue](https://forums.unrealengine.com/u/Medhue)\
**Post date:** [January 17, 2024, 9:49pm UTC](https://forums.unrealengine.com/t/paid-for-a-lip-sync-subscription-but-it-fails-to-send-me-the-animations/1622480/1 "2024-01-17T21:49:23Z")

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I’ve tried the Metahuman SDK extensively, including the Audio to Lip Sync feature. Yesterday, I was forced to purchase a subscription, with limited minutes. Yesterday I generated a Lip Sync fine, but today, when I try, it fails every time. I’ve now tried 5 times on a 5 minute audio, using up 25+ minutes of my limited time, with ZERO animations to show from the API. What do I do?