# OSX engine downloading infinite task queue

**URL:** <https://forums.unrealengine.com/t/osx-engine-downloading-infinite-task-queue/292151>\
**Category:** Getting Started & Setup\
**Tags:** osx, task, unreal-engine, Installation, question\
**Created:** [August 27, 2014, 10:57am UTC](https://forums.unrealengine.com/t/osx-engine-downloading-infinite-task-queue/292151 "2014-08-27T10:57:37Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Herzucco](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Herzucco](https://forums.unrealengine.com/u/Herzucco)\
**Post date:** [August 27, 2014, 10:57am UTC](https://forums.unrealengine.com/t/osx-engine-downloading-infinite-task-queue/292151/1 "2014-08-27T10:57:37Z")

</div>

Hi, I subscribed to UE4 yesterday, and can’t even download the engine, because when I click the “install” button in the launcher, it says “download queued”, but doesn’t seem to ever start the download.

I tried letting it in queue 8 hours but it’s always “1 task queued”.  
I want to download the last version : 4.4.1.

Any idea to finally success this download ?

Thank you 🙂

---

<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [August 27, 2014, 6:21pm UTC](https://forums.unrealengine.com/t/osx-engine-downloading-infinite-task-queue/292151/2 "2014-08-27T18:21:43Z")

</div>

Hi Herzucco,

Please take a look through the troubleshooting steps in the link below. Afterwards if you still have the issue, post your Verbose Logs. Directions on how to find them are located towards that bottom of the linked page.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

---

<div class="post-metadata">

**Author:** ![Herzucco](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Herzucco](https://forums.unrealengine.com/u/Herzucco)\
**Post date:** [August 28, 2014, 9:58pm UTC](https://forums.unrealengine.com/t/osx-engine-downloading-infinite-task-queue/292151/3 "2014-08-28T21:58:38Z")

</div>

Solved, the problem was I was not running it as root user.

Thank you to redirected me to this page !