# No version Info and Log in error

**URL:** <https://forums.unrealengine.com/t/no-version-info-and-log-in-error/308852>\
**Category:** Platform & Builds\
**Tags:** launcher-error, unreal-engine, question\
**Created:** [March 3, 2015, 4:52am UTC](https://forums.unrealengine.com/t/no-version-info-and-log-in-error/308852 "2015-03-03T04:52:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 3, 2015, 2:20pm UTC](https://forums.unrealengine.com/t/no-version-info-and-log-in-error/308852/2 "2015-03-03T14:20:37Z")

</div>

Hi Overconfidence95,

After you try Xenlock’s suggestion above, if the issue still persist let us know.

The logs that you uploaded are the standard launcher logs. Could you post the ‘Verbose logs’ as well?

The directions on how to find them are located towards the bottom of that troubleshooting page.

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