No self shadowing on the character

When I added a character to the scene, it does not have its own shadows (especially hair-neck part, hands). Light receives, but does not produce a shadows on itself, since in other projects, shadows and shaders (corset reflections, hair roughness) work correctly. I checked all the lights to have the shadows checked, but didn’t succeed. Maybe something in the project settings or lihgtmassimportance (with 7 lightmass portals). I have one directional (stationary) light and BP_light studio…

Will be grateful for any help!