# My UE4 Launcher either hangs during update or when I click "launch"

**URL:** <https://forums.unrealengine.com/t/my-ue4-launcher-either-hangs-during-update-or-when-i-click-launch/296476>\
**Category:** Getting Started & Setup\
**Tags:** launcher, unreal-engine, question\
**Created:** [October 21, 2014, 7:30pm UTC](https://forums.unrealengine.com/t/my-ue4-launcher-either-hangs-during-update-or-when-i-click-launch/296476 "2014-10-21T19:30:54Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Y3urch](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Y3urch](https://forums.unrealengine.com/u/Y3urch)\
**Post date:** [November 4, 2014, 10:07am UTC](https://forums.unrealengine.com/t/my-ue4-launcher-either-hangs-during-update-or-when-i-click-launch/296476/8 "2014-11-04T10:07:18Z")

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Hi JZAcH,

There are a few different problems that can cause an update to fail. Please can you try the troubleshooting steps linked below. Also, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here as well. They will help us track down the issue.

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>
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