# My performance is awful on a new PC. Why?

**URL:** <https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250>\
**Category:** Debugging, Optimization, & Profiling\
**Tags:** performance-issues, windows-10, unreal-engine, Performance, question\
**Created:** [November 2, 2015, 7:34pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250 "2015-11-02T19:34:33Z")\
**Posts on this page:** 6\
**Page:** 3

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**Author:** ![Otreum](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Otreum](https://forums.unrealengine.com/u/Otreum)\
**Post date:** [January 22, 2016, 9:36pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/41 "2016-01-22T21:36:55Z")

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Something I wanted to note was that I have a feeling the program was slowing the entire system down in certain programs, not just UE4.  
For example, EA’s Star Wars Battlefront runs fine, but some times would run terribly (same problem as UE4) more than likely as a result of the software.  
When Sonic Suite 2 is turned off, it runs smooth as butter.

So it seems the software has more of a windows conflict than a specific UE4 one, but definitely should be noted for anybody else buying this motherboard in future 🙂

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**Author:** ![BlackFangTech](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@BlackFangTech](https://forums.unrealengine.com/u/BlackFangTech)\
**Post date:** [January 23, 2016, 2:14pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/42 "2016-01-23T14:14:48Z")

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Yes, just did a quick test and it was indeed Sonic Suite 2. I never noticed a problem in anything else but that may have been because nothing else I was doing was intensive enough to make the problem visible.

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**Author:** ![Otreum](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Otreum](https://forums.unrealengine.com/u/Otreum)\
**Post date:** [January 25, 2016, 5:07pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/43 "2016-01-25T17:07:01Z")

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I thought it was a crazy suggestion, but it was better than no suggestion at all. In fact I almost didn’t bother trying 😛

BUT, it worked. It is the Sonic Suite 2 audio software that comes with some of the ASUS motherboards…I had a hunch that software was poop…THANKYOU!!!

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**Author:** ![anonymous\_user\_41845f4a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_41845f4a](https://forums.unrealengine.com/u/anonymous_user_41845f4a)\
**Post date:** [January 26, 2016, 6:24pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/44 "2016-01-26T18:24:13Z")

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Thank you both for confirming this. I’ve added Sonic Suite 2 to the list of software conflicts with UE4. If the program has a particular version number (other than the “2”) it would be helpful to have that for the documenting purposes. In the meantime, I’ll be marking this as the correct answer for the question. If anyone still has the problem after disabling Sonic Suite 2, just comment here and let us know.

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**Author:** ![Otreum](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Otreum](https://forums.unrealengine.com/u/Otreum)\
**Post date:** [January 26, 2016, 9:26pm UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/45 "2016-01-26T21:26:00Z")

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It is version 2.2.16 😉

It seems asus software tends to be rubbish and causing all manner of problems for people. Unfortunately, I can’t find a way to uninstall Sonic Suite 2…I think it’ll just have to be disabled on start up

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**Author:** ![chunld](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@chunld](https://forums.unrealengine.com/u/chunld)\
**Post date:** [October 25, 2016, 4:04am UTC](https://forums.unrealengine.com/t/my-performance-is-awful-on-a-new-pc-why/337250/46 "2016-10-25T04:04:20Z")

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Hi BlackRang666

I had same issue like your,The causes is MSI motherboard and the sound program called Nahimic,just remove it ,then  
the issue will be solve.

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