# My nvidia crashes when I'm working in Unreal **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, nvidia, question\ **Created:** [November 4, 2014, 11:43pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178 "2014-11-04T23:43:29Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Anitlunia\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Anitlunia\_1](https://forums.unrealengine.com/u/Anitlunia_1)\ **Post date:** [November 4, 2014, 11:43pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/1 "2014-11-04T23:43:29Z")
So I am starting to use Unreal and 5 min or less I load my project, my graphic card crashes. I have a Nvidia GeForce GT630M with 2GB of RAM and I’ve installed the latest version 344.60 on 04/11/2014 and it’s on date. Someone also is getting this problem? ---
**Author:** ![anonymous\_user\_b9532c9a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b9532c9a](https://forums.unrealengine.com/u/anonymous_user_b9532c9a)\ **Post date:** [November 5, 2014, 4:20pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/2 "2014-11-05T16:20:40Z")
Hi Antilunia, Can you post a copy of your dxdiag along with your crash logs and callstack? The callstack should appear right after the engine crashes, the crash logs can be found at this filepath: `\Unreal Projects\PROJECTNAME\saved\logs\` To get your dxdiag, go to your start menu\>searchbar and type cmd, open the command prompt application that appears, type in dxdiag then press enter. ---
**Author:** ![Anitlunia\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Anitlunia\_1](https://forums.unrealengine.com/u/Anitlunia_1)\ **Post date:** [November 5, 2014, 5:55pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/3 "2014-11-05T17:55:40Z")
I had 3 creashes and there are 3 logs, so I’m posting the last one: > **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?dsh=S235188152%3A1683232087159231&continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7VmN4MFlINGppTUU%2Fview%3Fusp%3Dsharing&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7VmN4MFlINGppTUU%2Fview%3Fusp%3Dsharing&ifkv=Af_xneF0KsEtF5HPfUifk5lJ2c4z0KOFqe-Zj-giJUak6z05Ln6KhCg1uLXR7wmmqU7vjI-RiPvE&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin)** > > Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). Here’s my Dxdiag > **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?dsh=S-1509425787%3A1683232087686343&continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7bW5CWHU0OVNEa28%2Fview%3Fusp%3Dsharing&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7bW5CWHU0OVNEa28%2Fview%3Fusp%3Dsharing&ifkv=Af_xneFUesX1f42zzFY2XF1CapzI4cev23bklCAv2HlYox74FonFKqJXzQNTb8z2DwKCYx8Rr7QAJw&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin)** > > Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). ---
**Author:** ![anonymous\_user\_b9532c9a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b9532c9a](https://forums.unrealengine.com/u/anonymous_user_b9532c9a)\ **Post date:** [November 5, 2014, 8:41pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/4 "2014-11-05T20:41:14Z")
Hi, Your computer has an integrated graphics card, make sure to disable that so that the NVidia GT is being used instead. What is occurring is the editor is attempting to pull resources from the integrated card, which are not built to support such a heavy load. Please let me know if this fixes the error. ---
**Author:** ![Anitlunia\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Anitlunia\_1](https://forums.unrealengine.com/u/Anitlunia_1)\ **Post date:** [November 5, 2014, 10:54pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/5 "2014-11-05T22:54:32Z")
I’ve made the changes, but still crashes. Here is another project where I import a static mesh and when I scale it bigger, Unreal popped out a message “your fps is low, changing to low resolution in x sec…” I hit “Apply now” and all went balck and crashed. > **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?dsh=S1913596595%3A1683232087403610&continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7bjZIOTlwaWZobUU%2Fview%3Fusp%3Dsharing&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F0B8cUMLzrcRr7bjZIOTlwaWZobUU%2Fview%3Fusp%3Dsharing&ifkv=Af_xneGc9QBesPlDlaaor-IkB4TthbrVQ7CH6SJxvayoCLdExBoJFeLPBEnHeMElbHWXSSSHM4wjdA&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin)** > > Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). ---
**Author:** ![anonymous\_user\_b9532c9a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b9532c9a](https://forums.unrealengine.com/u/anonymous_user_b9532c9a)\ **Post date:** [November 6, 2014, 7:34pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/6 "2014-11-06T19:34:39Z")
Hi, Thank you for your report, I have entered a crash report, UE-5126 to be assessed by our development staff. ---
**Author:** ![BigJMoney](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@BigJMoney](https://forums.unrealengine.com/u/BigJMoney)\ **Post date:** [November 14, 2014, 6:20pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/7 "2014-11-14T18:20:47Z")
Which version of the Unreal editor are you using? There was a video card crash that was fixed on most GPUs after 4.4.0 was released. If your crash is related, a workaround that may work is to not select “apply now” to auto scaling options. And also not to set Quality to “Auto” under “Settings → Engine Scalability Settings”. We haven’t been able to reproduce it yet, but we’re still looking. Here’s more info: [https://answers.unrealengine.com/questions/70960/nvidia-driver-crash-in-43.html](https://answers.unrealengine.com/questions/70960/nvidia-driver-crash-in-43.html) [https://answers.unrealengine.com/questions/70509/disable-scalability.html](https://answers.unrealengine.com/questions/70509/disable-scalability.html) For my reference, this related issue was TTP#:341870 ---
**Author:** ![Anitlunia\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Anitlunia\_1](https://forums.unrealengine.com/u/Anitlunia_1)\ **Post date:** [November 14, 2014, 8:13pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/8 "2014-11-14T20:13:51Z")
Ok, I’ll make the changes, was using 4.4.3 version, now I have installed 4.5.1, but I haven’t used it yet. ---
**Author:** ![anonymous\_user\_b9532c9a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b9532c9a](https://forums.unrealengine.com/u/anonymous_user_b9532c9a)\ **Post date:** [November 20, 2014, 3:40pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/9 "2014-11-20T15:40:55Z")
Hi Antilunia, After switching have you had any further trouble from this crash? ---
**Author:** ![DEBCal](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DEBCal](https://forums.unrealengine.com/u/DEBCal)\ **Post date:** [March 26, 2017, 10:10am UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/10 "2017-03-26T10:10:27Z")
Hi Was this problem resolved? If so, how? I have the identical spec graphics card and have the identical same problem. I know I changed to “auto” resolution, so I will test that first. If there’s anything else that could help, please let me know. ---
**Author:** ![DEBCal](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DEBCal](https://forums.unrealengine.com/u/DEBCal)\ **Post date:** [March 26, 2017, 10:15am UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/11 "2017-03-26T10:15:29Z")
OK. Changed the resolution to “manual” low res settings and it crashed again. ---
**Author:** ![DEBCal](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DEBCal](https://forums.unrealengine.com/u/DEBCal)\ **Post date:** [March 26, 2017, 2:00pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/12 "2017-03-26T14:00:15Z")
Seems to crash consistently when interacting with materials in the “Details” navigation pane. ---
**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\ **Post date:** [April 11, 2017, 4:14pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/13 "2017-04-11T16:14:03Z")
Hello DEBCal, Would you mind making a new post for tracking purposes, as this one is outdated and reported on an older version of the engine? Please provide us with all the information necessary for us to reproduce it on our end. This includes steps and screenshots where applicable. Thank you, ---
**Author:** ![DEBCal](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DEBCal](https://forums.unrealengine.com/u/DEBCal)\ **Post date:** [April 11, 2017, 7:22pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/14 "2017-04-11T19:22:40Z")
Thanks. I’ve done so here > **[Bug report??? (unsure)](https://forums.unrealengine.com/showthread.php?142096-Bug-report-%28unsure%29&p=693949#post693949)** > > Hi This link has reference https://answers.unrealengine.com/questions/128446/my-nvidia-crashes-when-im-working-in-unreal.html I have an extremely similar issue. I have the same graphics card - NVidia GT630M. I have updated to the latest drivers... ---
**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\ **Post date:** [April 12, 2017, 6:08pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/15 "2017-04-12T18:08:43Z")
I should have been a bit clearer. Making a new AnswerHub post was what I was requesting. Please do so and reply with a link to that post. Sorry for any confusion. Thanks, H. ---
**Author:** ![DEBCal](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DEBCal](https://forums.unrealengine.com/u/DEBCal)\ **Post date:** [April 13, 2017, 7:30am UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/16 "2017-04-13T07:30:54Z")
So sorry. Hopefully I did it correctly this time. > **[Win 7/ Unreal 4.15 / NVidia Gt630m / Crashes when editing materials](https://forums.unrealengine.com/questions/588292/bug-report-unsure.html)** > > Hi This link has reference https://answers.unrealengine.com/que...in-unreal.html I have an extremely similar issue. I have the same graphics card - NVidia GT630M. I have updated to the latest drivers (378.92). I’m running Unreal 4.14 on an i7... For my own education…why is there a different ‘forum’ (AnswerHub)? ---
**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\ **Post date:** [April 13, 2017, 2:33pm UTC](https://forums.unrealengine.com/t/my-nvidia-crashes-when-im-working-in-unreal/298178/17 "2017-04-13T14:33:33Z")
The AnswerHub is our official landing page for support where we track and collect bug reports, where as the Forums are more a community driven place to ask questions and get help. Cheers,