My launcher stuck at 9% downloading ? I need an answer please?

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You program is having trouble receiving your data try opening you game to a different file if it keeps doing delete the file that it is on but save it on a flash drive so you wont lose your game the save it again and that should do the job.

The launcher isn’t a game. It’s a unreal engine 4 program that keeps stuck at 9 and when it does move, it reaches 50% and crashes ? any thing i can do to avoid that?

Hey FirstAnonymous,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Have a great day

I will try what you said and if something goes wrong i’ll tell you, thanks.

Problem Solved. It was my nvidia card needed updating.

Is your computer drives and amd up to date

it was the nvidia driver that needs update and i solved the problem thank you for the answer :smiley: