I can not launch the launcher … only a search for update takes place then the launcher crash (with a Mac book pro i7 and MacOS High Sierra 10.13.2)
I understand that this crash could be common among many people (An unreal process has crashed : UE4-EpicGamesLauncher) but I have not seen any solutions that solve it on many forums.
here is the information obtained at the time of the crash :
Log file open, 01/18/18 12:35:23
AppSettings: Version: 7.1.1-3839242+++Portal+Release-Live
AppSettings: CommandLine: -Commandlet=selfupdateinstall -newinstancecommand=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 -ForcedRestart
AppSettings: RunningCommandlet: true
AppSettings: ForwardMessage: false
AppSettings: ForcedRestart: true
AppSettings: bAllowMultipleInstances: false
AppSettings: bBootstrap: true
AppSettings: bSilent: false
AppSettings: bForceDeprecated: false
AppSettings: bDoesCompiledPlatformMatch: true
AppSettings: bIsUnattended: false
AppSettings: bAllowFullAppTesting: false
AppSettings: bIsExecutingAutomation: false
AppSettings: Mode: bootstrap
LogInit: MacPlatform: Running 64bit App: true
LogInit: MacPlatform: Running 64bit OS: true
LogPlatformFile: Not using cached read wrapper
LogInit: Display: RandInit(724150037) SRandInit(724150068).
LogTaskGraph: Started task graph with 4 named threads and 7 total threads with 1 sets of task threads.
LogPluginManager: Mounting plugin VisualStudioSourceCodeAccess
LogPluginManager: Mounting plugin XCodeSourceCodeAccess
LogPluginManager: Mounting plugin MessagingDebugger
LogPluginManager: Mounting plugin UdpMessaging
LogInit: Build: 7.1.1-3839242+++Portal+Release-Live
LogInit: Engine Version: 4.18.0-3839242+++Portal+Release-Live
LogInit: Compatible Engine Version: 4.18.0-3839242+++Portal+Release-Live
LogInit: Net CL: 3839242
LogInit: Compiled (64-bit): Jan 15 2018 18:33:48
LogInit: Compiled with Clang: 8.1.0 (clang-802.0.42)
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ++Portal+Release-Live
LogInit: Command line: -Commandlet=selfupdateinstall -newinstancecommand=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 -ForcedRestart -SaveToUserDir -Messaging
LogInit: Base directory: /Volumes/Epic Games Launcher/Epic Games Launcher.app/Contents/UE4/EpicGamesLauncher/Binaries/Mac/
LogInit: Installed Engine Build: 1
LogInit: Presizing for max 100000 objects, including 0 objects not considered by GC, pre-allocating 0 bytes for permanent pool.
LogInit: Object subsystem initialized
[2018.01.18-11.35.23:450][ 0]LogInit: macOS 10.13.2 (17C205)
[2018.01.18-11.35.23:450][ 0]LogInit: Model: MacBookPro11,4
[2018.01.18-11.35.23:450][ 0]LogInit: CPU: Intel(R) Core™ i7-4770HQ CPU @ 2.20GHz
[2018.01.18-11.35.23:450][ 0]LogInit: CPU Page size=4096, Cores=4, HT=8
[2018.01.18-11.35.23:450][ 0]LogInit: Computer: macbook-pro-de-elodie.home
[2018.01.18-11.35.23:450][ 0]LogInit: User: elodiemoreau
[2018.01.18-11.35.23:450][ 0]LogInit: High frequency timer resolution =1000.000000 MHz
[2018.01.18-11.35.23:450][ 0]LogInit: Power Source: AC Power
[2018.01.18-11.35.23:450][ 0]LogInit: Memory total: Physical=16.0GB (16GB approx) Pagefile=0.0GB Virtual=16.0GB
[2018.01.18-11.35.23:476][ 0]LogUObjectArray: 203 objects as part of root set at end of initial load.
[2018.01.18-11.35.23:476][ 0]LogUObjectAllocator: 32384 out of 0 bytes used by permanent object pool.
[2018.01.18-11.35.23:476][ 0]LogUObjectArray: CloseDisregardForGC: 0/0 objects in disregard for GC pool
[2018.01.18-11.35.23:476][ 0]LogInit: Using OS detected language (fr-FR).
[2018.01.18-11.35.23:476][ 0]LogInit: Using OS detected locale (fr-FR).
[2018.01.18-11.35.23:477][ 0]LogTextLocalizationManager: No specific localization for ‘fr-FR’ exists, so the ‘fr’ localization will be used.
[2018.01.18-11.35.23:485][ 0]LogPackageLocalizationCache: Processed 2 localized package path(s) for 2 prioritized culture(s) in 0.000032 seconds
[2018.01.18-11.35.23:512][ 0]LogTaskGraph: Started task graph with 4 named threads and 7 total threads with 1 sets of task threads.
[2018.01.18-11.35.23:531][ 0]LogSlate: Using Freetype 2.4.12
[2018.01.18-11.35.23:531][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2018.01.18-11.35.23:546][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Old/DashedBorder.png’ error.
[2018.01.18-11.35.23:546][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Old/DashedBorder.png] ‘…/…/…/Engine/Content/Slate/Old/DashedBorder.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/cursor_grab.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/cursor_grab.png] ‘…/…/…/Engine/Content/Slate/Icons/cursor_grab.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/cursor_cardinal_cross.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/cursor_cardinal_cross.png] ‘…/…/…/Engine/Content/Slate/Icons/cursor_cardinal_cross.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/TrashCan.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/TrashCan.png] ‘…/…/…/Engine/Content/Slate/Icons/TrashCan.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/TrashCan_Small.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/TrashCan_Small.png] ‘…/…/…/Engine/Content/Slate/Icons/TrashCan_Small.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/Cross_12x.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/Cross_12x.png] ‘…/…/…/Engine/Content/Slate/Icons/Cross_12x.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/denied_16x.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/denied_16x.png] ‘…/…/…/Engine/Content/Slate/Icons/denied_16x.png’
[2018.01.18-11.35.23:547][ 0]LogStreaming: Warning: Failed to read file ‘…/…/…/Engine/Content/Slate/Icons/icon_error_16x.png’ error.
[2018.01.18-11.35.23:547][ 0]LogSlateOpenGL: Could not find file for Slate texture: […/…/…/Engine/Content/Slate/Icons/icon_error_16x.png] ‘…/…/…/Engine/Content/Slate/Icons/icon_error_16x.png’