# Missing DLL file

**URL:** <https://forums.unrealengine.com/t/missing-dll-file/415155>\
**Category:** Getting Started & Setup\
**Tags:** launcher, unreal-engine, dll-missing, Installation, question\
**Created:** [January 21, 2018, 1:50pm UTC](https://forums.unrealengine.com/t/missing-dll-file/415155 "2018-01-21T13:50:21Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![Everynone](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/everynone/32/1135017_2.png) [@Everynone](https://forums.unrealengine.com/u/Everynone)\
**Post date:** [January 21, 2018, 2:42pm UTC](https://forums.unrealengine.com/t/missing-dll-file/415155/7 "2018-01-21T14:42:51Z")

</div>

Have a look here, perhaps it will help:

> **[Unreal engine 4 installer doesn't work - DLL required](https://forums.unrealengine.com/questions/12462/unreal-engine-4-installer-doesnt-work.html)**
>
> I just subscribed the $19/mo plan and downloaded the installer. But when I start the installation. It says there is a problem with this windows installer package. A DLL required for this install to complete could not be run. Contact your...

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