# Missing 4.7 slot

**URL:** <https://forums.unrealengine.com/t/missing-4-7-slot/307247>\
**Category:** Getting Started & Setup\
**Tags:** bug, launcher, unreal-engine, question\
**Created:** [February 17, 2015, 8:48pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247 "2015-02-17T20:48:00Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 17, 2015, 8:48pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/1 "2015-02-17T20:48:00Z")

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My launcher was acting odd this morning and now 4.7 has vanished completely. I noticed there was a new engine available and it said 4.7 (no preview). I decided to install it. While it was installing I noticed that the learn and marketplace tabs were blank. I restarted the launcher and everything is back to normal except 4.7 is missing completely now.

I originally posted that to the announcements

 ![30258-manifests.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/b/2/ab2578ae78f1f36dbcbd37deb1eabc2c4d3f9e5c.png)

forums. I got a private message requesting the following screenshot.

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**Author:** ![jlnsvfx](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@jlnsvfx](https://forums.unrealengine.com/u/jlnsvfx)\
**Post date:** [February 17, 2015, 9:21pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/2 "2015-02-17T21:21:49Z")

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Same happened to me yesterday - 4.7 has vanished

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**Author:** ![anonymous\_user\_b8dc6256](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b8dc6256](https://forums.unrealengine.com/u/anonymous_user_b8dc6256)\
**Post date:** [February 17, 2015, 10:26pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/3 "2015-02-17T22:26:24Z")

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I don’t know if its related but I can’t find my launcher anymore. I can launch project files but ever since I updated the launcher doesn’t seem to exist.

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 18, 2015, 2:19pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/4 "2015-02-18T14:19:54Z")

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Hi everyone,

This is an issue that we have been trying to track down. If you could post your ‘Verbose Logs’ and a screenshot of your Manifest folder it would be much appreciated.

Follow the 10 steps at the bottom to find your Verbose logs:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Manifest folder location:

C:\ProgramData\Epic\EpicGamesLauncher\Data\Manifests

After you post your logs and screenshot, if you would like to continue helping us troubleshoot this error please wait for us to reply. If you need to be up and running asap, the only workaround we currently have for this issue is to uninstall and re-install the Launcher.

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**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 19, 2015, 2:48am UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/5 "2015-02-19T02:48:16Z")

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That is a screenshot of my manifest folder.

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**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 19, 2015, 2:54am UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/6 "2015-02-19T02:54:54Z")

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This is the most recent logs. [https://drive.google.com/file/d/0B2urzQTzeEQLRDlEeW1YMG9OSmc/view?usp=sharing](https://drive.google.com/file/d/0B2urzQTzeEQLRDlEeW1YMG9OSmc/view?usp=sharing)

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 19, 2015, 2:21pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/7 "2015-02-19T14:21:00Z")

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These are the standard log file, which could be helpful as well, but could you also post the Verbose Logs? The steps at the bottom of the troubleshooting guide should generate them for you. They will generally be much larger in file size and if word search they will contain the word ‘verbose’.

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 24, 2015, 7:09pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/8 "2015-02-24T19:09:47Z")

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Hi awilliams1701,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please provide the ‘Verbose Logs’ I mentioned above.

Cheers,

TJ

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**Author:** ![jlnsvfx](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@jlnsvfx](https://forums.unrealengine.com/u/jlnsvfx)\
**Post date:** [February 24, 2015, 7:22pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/9 "2015-02-24T19:22:47Z")

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Got it!!!

thanks,

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<div class="post-metadata">

**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 25, 2015, 12:05am UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/10 "2015-02-25T00:05:59Z")

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Until today I wasn’t really concerned. Now that 4.7 is released officially. Its still not showing up. I’ll attempt to get the verbose logs again, but ultimately I’ll probably re-install.

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<div class="post-metadata">

**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 25, 2015, 12:11am UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/11 "2015-02-25T00:11:17Z")

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I don’t know if this is it or not. I took a loot at it and it mentioned very verbose a few times.

[https://drive.google.com/file/d/0B2urzQTzeEQLbWktN3NGLXNubU0/view?usp=sharing](https://drive.google.com/file/d/0B2urzQTzeEQLbWktN3NGLXNubU0/view?usp=sharing)

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<div class="post-metadata">

**Author:** ![anonymous\_user\_ffb7c36b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_ffb7c36b](https://forums.unrealengine.com/u/anonymous_user_ffb7c36b)\
**Post date:** [February 25, 2015, 1:18am UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/12 "2015-02-25T01:18:04Z")

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I did the re-install and 4.7 is installed and running.

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<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 25, 2015, 3:02pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/13 "2015-02-25T15:02:41Z")

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Those are the one’s. Thanks for taking the time to get them. I’ll pass this info along to our Launcher team.

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<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 25, 2015, 3:03pm UTC](https://forums.unrealengine.com/t/missing-4-7-slot/307247/14 "2015-02-25T15:03:36Z")

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I’m glad that you are up and running now. This issue does still seem to be happening for some users so your info should be useful to us.

Thanks,

TJ
