# Media files are not played after the project is packaged **URL:** \ **Category:** Cinematics & Media\ **Tags:** unreal-engine\ **Created:** [April 17, 2022, 8:08am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221 "2022-04-17T08:08:21Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 8:08am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/1 "2022-04-17T08:08:21Z")
Media files are not played after the project is packaged. Everything plays in the engine editor, everything works fine. ---
**Author:** ![ClockworkOcean](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/clockworkocean/32/1169999_2.png) [@ClockworkOcean](https://forums.unrealengine.com/u/ClockworkOcean)\ **Post date:** [April 17, 2022, 9:41am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/2 "2022-04-17T09:41:54Z")
You have to manually place the media files in the movies folder. ---
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 11:50am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/3 "2022-04-17T11:50:06Z")
There is no movie folder in the packaging structure. I need to create it for myself, but where exactly to create it, in which folder? ---
**Author:** ![ClockworkOcean](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/clockworkocean/32/1169999_2.png) [@ClockworkOcean](https://forums.unrealengine.com/u/ClockworkOcean)\ **Post date:** [April 17, 2022, 12:23pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/4 "2022-04-17T12:23:06Z")
You make a movies folder in the content folder, and put your stuff in there. ---
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 12:48pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/5 "2022-04-17T12:48:45Z")
I’ve already done this, but nothing helped. ---
**Author:** ![ClockworkOcean](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/clockworkocean/32/1169999_2.png) [@ClockworkOcean](https://forums.unrealengine.com/u/ClockworkOcean)\ **Post date:** [April 17, 2022, 1:12pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/6 "2022-04-17T13:12:45Z")
You specify your movies here ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/f/4/2f4b5b4cc3a5647328db438f963d8e3282a5af76.png) After packaging, I seem to recall you have to manually make a folder called movies in the content folder and put the movies in it. Apparently also possible to get them in the PAK file: > [@Packaging movies](https://forums.unrealengine.com/t/packaging-movies/448188/2): > > Hi friend, i was having the same problem for some time and this is the solution i found: Go to the “Project Settings” Add the directory path of your movies folder on “Additional Non-Asset Directory to Package” Check the option “Exclude movie files when staging”. Now, all the movies will be on the pak file. I suggest you test a little to see if you added all of them and if they are working correctly, but with me all them worked with no problems. A huge thanks to “bhn\_nirab” who posted this s… ---
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 2:40pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/7 "2022-04-17T14:40:25Z")
> [@Packaging movies](https://forums.unrealengine.com/t/packaging-movies/448188/2): > > Hi friend, i was having the same problem for some time and this is the solution i found: Go to the “Project Settings” Add the directory path of your movies folder on “Additional Non-Asset Directory to Package” Check the option “Exclude movie files when staging”. Now, all the movies will be on the pak file. I suggest you test a little to see if you added all of them and if they are working correctly, but with me all them worked with no problems. A huge thanks to “bhn\_nirab” who posted this s… Here I made a video of how I do it, but nothing helped. [Video](https://drive.google.com/file/d/1taZ2dAiwIJWFnMhl1ztDh0VOi7g-PgdQ/view?usp=sharing) ---
**Author:** ![ClockworkOcean](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/clockworkocean/32/1169999_2.png) [@ClockworkOcean](https://forums.unrealengine.com/u/ClockworkOcean)\ **Post date:** [April 17, 2022, 3:07pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/8 "2022-04-17T15:07:28Z")
I just took the third person template. Made the movies folder and put an mp4 in there. Packaged. ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/f/d/5/fd526e6dff7eb666a4617cf8c2309c41dcdb3eaa.png) What engine version are you using? ---
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 3:23pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/9 "2022-04-17T15:23:02Z")
I’m using UE5. ---
**Author:** ![ClockworkOcean](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/clockworkocean/32/1169999_2.png) [@ClockworkOcean](https://forums.unrealengine.com/u/ClockworkOcean)\ **Post date:** [April 17, 2022, 3:24pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/10 "2022-04-17T15:24:12Z")
Well, that might be the problem. I don’t have a copy of 5 at the moment to test, but it is a .00 release, so lots of things don’t quite work right. ---
**Author:** ![KorotkinAlexande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/korotkinalexande/32/765140_2.png) [@KorotkinAlexande](https://forums.unrealengine.com/u/KorotkinAlexande)\ **Post date:** [April 17, 2022, 3:31pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/11 "2022-04-17T15:31:07Z")
Yes, you’re right. Maybe they will fix the errors. Moreover, I sent a form to technical support where I described this bug. ---
**Author:** ![unit23](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/unit23/32/1146013_2.png) [@unit23](https://forums.unrealengine.com/u/unit23)\ **Post date:** [August 15, 2022, 5:37pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/12 "2022-08-15T17:37:09Z")
I had a similar issue in 5.0.3 and it turned out after switching the level, I forgot to add the blueprint which contained the media player to run the videos. Because in-editor I was still testing with the old level it took a moment to figure this out. ---
**Author:** ![CursedBishStudio1](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/cursedbishstudio1/32/1149002_2.png) [@CursedBishStudio1](https://forums.unrealengine.com/u/CursedBishStudio1)\ **Post date:** [April 20, 2023, 10:16pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/13 "2023-04-20T22:16:20Z")
This worked for me. [Unreal Engine: How to fix Media Player Videos not showing in UE5 with Ray Tracing or Lumen - YouTube](https://youtu.be/rPMgnG3azmU) ---
**Author:** ![HISPlayerUnreal](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hisplayerunreal/32/712778_2.png) [@HISPlayerUnreal](https://forums.unrealengine.com/u/HISPlayerUnreal)\ **Post date:** [July 4, 2023, 1:12pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/14 "2023-07-04T13:12:25Z")
If anyone is still facing issue with playing media files, check out [HISPlayer](https://forums.unrealengine.com/t/hisplayer-http-live-streaming-hls-and-mpeg-dash-video-streaming-plugin-for-unreal-engine-games-and-metaverse/1135877) media player plugin. It supports both VOD and live streaming with HLS and DASH streams on Windows, Android, and VR / AR headsets such as Oculus Quest, Quest 2, HTC and more. ---
**Author:** ![Jenkins\_Gage](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jenkins_gage/32/677675_2.png) [@Jenkins\_Gage](https://forums.unrealengine.com/u/Jenkins_Gage)\ **Post date:** [October 15, 2023, 11:29am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/15 "2023-10-15T11:29:43Z")
What you really need is to add the directory of movies files (.mp4, .wmv, etc.) to project settings-\>Packaging-\>Additional Non-Asset Directories to Package. ---
**Author:** ![Aakburns](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Aakburns](https://forums.unrealengine.com/u/Aakburns)\ **Post date:** [February 18, 2024, 3:22am UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/17 "2024-02-18T03:22:25Z")
> [@Jenkins\_Gage](#): > > What you really need is to add the directory of movies files (.mp4, .wmv, etc.) to project settings-\>Packaging-\>Additional Non-Asset Directories to Package. This is the real answer. All other answers in this thread are simply wrong. ---
**Author:** ![Cykablatta](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Cykablatta](https://forums.unrealengine.com/u/Cykablatta)\ **Post date:** [April 11, 2025, 1:24pm UTC](https://forums.unrealengine.com/t/media-files-are-not-played-after-the-project-is-packaged/531221/18 "2025-04-11T13:24:01Z")
@Aakburns Did it solve the problem for you? Because I’m having a similar problem with an animated sequence that I imported in mp4. Before I restarted Unreal to install an Electra plugin, I had no errors and everything was displayed correctly.