# Matchmaking error on specific map **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [July 21, 2025, 5:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304 "2025-07-21T17:16:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Vysena\_CrossMcPenna](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/vysena_crossmcpenna/32/1090800_2.png) [@Vysena\_CrossMcPenna](https://forums.unrealengine.com/u/Vysena_CrossMcPenna)\ **Post date:** [July 21, 2025, 5:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/1 "2025-07-21T17:16:20Z")
### Summary Recently published an update to my map (9464-5951-7419) and I’m facing this error when trying to play it. It happens mostly when trying to join a public match. But can also happen in private matches, solo or in group. ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce - Load the map TITANS 3.0 using this code 9464-5951-7419 - click play ### Expected Result The map load and the player is able to play the map. ### Observed Result The loading stops and user is met with a matchmaking error. ### Platform(s) all ### Island Code 9464-5951-7419 ### Upload an image ![Capture d'écran 2025-07-21 190403.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/0/a/6/0a684f5f128166289c4c892aa93e45a8a43a4313.png) ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [July 22, 2025, 12:17pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/3 "2025-07-22T12:17:02Z")
HI @Vysena_CrossMcPenna 🙂 The team is taking a look. ---
**Author:** ![JohnnyBluePrint](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/johnnyblueprint/32/1177185_2.png) [@JohnnyBluePrint](https://forums.unrealengine.com/u/JohnnyBluePrint)\ **Post date:** [July 22, 2025, 12:48pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/4 "2025-07-22T12:48:25Z")
Hi @Flak this seems to be a pretty wide spread issue. There are about 7 different forum posts in the last month each with multiple votes and comments that have been closed due to not being able to reproduce. I have a map with this issue and have noticed when it’s getting a new and updated or has higher player counts the issue is way better. Maybe higher quality servers are reserved for maps with more players but the lower player count servers can’t handle maps with high actors and heavy verse. It also seems to just be an issue with the server initially loading the map because it works sometimes and once it does let you in it’s always been fine. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [July 22, 2025, 12:52pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/5 "2025-07-22T12:52:09Z")
I’ll be sure that information is added to the ticket. If you have links to the threads you mentioned, could you post them here? ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [July 22, 2025, 11:19pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/6 "2025-07-22T23:19:37Z")
FORT-940645 has been ‘Closed’. We’re unable to reproduce this issue. ---
**Author:** ![Snowfall\_Jaden](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/snowfall_jaden/32/1064006_2.png) [@Snowfall\_Jaden](https://forums.unrealengine.com/u/Snowfall_Jaden)\ **Post date:** [July 23, 2025, 3:38am UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/7 "2025-07-23T03:38:47Z")
I encountered the same matchmaking issue today. I was able to narrow it down to a small bit of verse code that was causing the issue. See my thread here: [Custom scene graph interactable component is causing session to fail to load](https://forums.unrealengine.com/t/custom-scene-graph-interactable-component-is-causing-session-to-fail-to-load/2614731) ---
**Author:** ![JohnnyBluePrint](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/johnnyblueprint/32/1177185_2.png) [@JohnnyBluePrint](https://forums.unrealengine.com/u/JohnnyBluePrint)\ **Post date:** [July 23, 2025, 1:23pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/8 "2025-07-23T13:23:14Z")
For sure! Sad to see this ticket closed as well. Sometimes they are incorrectly marked as fixed but it’s an issue that just comes and goes. Here are a few, I got tired pasting after awhile, but I think this show a trend: > [@Matchmaking](https://forums.unrealengine.com/t/matchmaking/2605274): > > Summary Matchmaking works only after several attempts Please select what you are reporting on: Creative What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Try to find a match - does´nt matter whether private or public. After 20 sec. i get an error of matchmaking. (Error says try again or check Epic Server Status) Switch from privat to public and back Only works after many attempts. (Does´nt matter if you don´t switch from privat to public) Expected Result Working matc… > [@Matchmaking Error (#1) Only allows people to join my map on rare occasions.](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617): > > Summary I recently published my creative island ‘Escape Wick’ and it only allows players to join on random occasions. The majority of the time I get Matchmaking Error (#1) but at rare times it works fine. (This happens when attempting to join both public and private matches, alone and in a party). Please select what you are reporting on: Creative What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Attempt to join the creative island. Expected Result Should let you join the … > [@Matchmaking error](https://forums.unrealengine.com/t/matchmaking-error/2535777): > > Summary I’m unable to join my published island, I believe it’s been like this for a while, joining other islands works fine. I receive a matchmaking error (#1), no other information: Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Load up Fortnite Attempt to join the published island: 7142-4719-9129 Receive matchmaking error (even after attempting multiple times) Expected Result To be able… > [@Creative Island matchmaking errors](https://forums.unrealengine.com/t/creative-island-matchmaking-errors/2560880): > > Summary One of my creative islands keeps getting repeating matchmaking errors even though the team size is fine and my internet. I am able to matchmake into other islands but I don’t understand why it’s happening. I remember another creator had a similar issue but they made their island not playable anymore. I prefer not to waste my creativity on this island and would like to know what is going on. All I did in previous updates was redesign the whole layout of the island due to performance is… > [@Game Stuck on “Preparing” when loading into uefn map.](https://forums.unrealengine.com/t/game-stuck-on-preparing-when-loading-into-uefn-map/2589468): > > Summary Persistent matchmaking issue since June 2024 where all of my maps, regardless of size, take excessively long to load or fail to load entirely with errors, preventing proper testing and publishing. Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Use the island code provided below to load into my game from the Fortnite lobby. Observe the preparing screen, which often persists for multiple minutes. … > [@Can join island but not replay at the end of the game - Matchmaking error #1](https://forums.unrealengine.com/t/can-join-island-but-not-replay-at-the-end-of-the-game-matchmaking-error-1/2597019): > > Summary On both of my FNC maps (published), I can join the map, play a full game, but then when I press “play” (actually “rejouer” - not sure of the exact term for the english interface) it fails with a matchmaking error #1. I need to go back to the lobby to be able to play again. Please select what you are reporting on: Creative What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Join the map 7199-5439-2847 (solo or with a group of friend, same output in both cases). Play … > [@Public Matchmaking Bug: Unable to Join Public Lobbies - New Fortnite Maps](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520): > > Summary Players attempting to connect to my games, Brawl Box 3v3 and Brawl Box 5v5, are unable to do so due to the error: ‘Matchmaking Error #1, Unknown Error, Maybe Try Again?’ This means that no matter how much external advertising, marketing, or any form of promotion I do, my game will not pick up players. I’ve already troubleshooted the settings several times, and each time, the same result. (And yes, Custom Teams is not enabled with Dynamic Matchmaking) Please select what you are reporting… > [@\[Fixed in 36.30\] 36.10 Matchmaking fails every time error #1 constant on Island 3815-8254-6961](https://forums.unrealengine.com/t/36-10-matchmaking-fails-every-time-error-1-constant-on-island-3815-8254-6961/2564550): > > Summary Matchmaking on island 3815-8254-6961 failure EVERY TIME at 79 seconds Please select what you are reporting on: Creative What Type of Bug are you experiencing? Matchmaking Steps to Reproduce open 3815-8254-6961 from the lobby fails “finding Server at 01:19” EVERY TIME on any Platform used to fail 1 in 10 35.00 then 5/10 35.20 Fails every time on 36.10 Expected Result Play island Observed Result fails “finding Server at 01:19” EVERY TIME on any Platform Platform(s) Windows 11 PC… > [@Erreur de Matchmaking #1](https://forums.unrealengine.com/t/erreur-de-matchmaking-1/2552333): > > Summary Hello I contacted EPIC game and after contact I was asked to ask a bug report regarding my match making problem #1 This has been happening for a few days on one of my uefn maps . Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce ? Expected Result ? Observed Result Impossible to play Platform(s) Pc/Xbox Island Code 6020-3228-9387 Upload an image > [@Matchmaking Error](https://forums.unrealengine.com/t/matchmaking-error/2543213): > > Summary Cannot Matchmake. Nobody can enter any of my islands I created. Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Cannot Matchmake. Nobody can enter any of my islands I created. Expected Result When Ready up in the lobby, everybody gets a matchmaking error. Observed Result Cannot Matchmake. Nobody can enter any of my islands I created. Platform(s) ALL Island Code 110715458407 > [@Matchmaking Error #1](https://forums.unrealengine.com/t/matchmaking-error-1/1326125): > > I am facing matchmaking errors on the island I am currently working on, which prevents me from accessing the private island. Unexpectedly, I find myself unable to access it, and I encounter the same issue during playtests. I believe that if I release this island, other players, aside from myself, will be faced with the same matchmaking error and won’t be able to play. A month ago, I released another island and came across the exact same problem. I’ve filed bug reports, but the matchmaking error… > [@The endless Matchmaking Error #1](https://forums.unrealengine.com/t/the-endless-matchmaking-error-1/1328163): > > Reference ID 9a20eaf3-4bcb-48b7-00a0-0aa9d13e0d2c Please select what you are reporting on: Creative What Type of Bug are you experiencing? Other Summary I am facing matchmaking errors on the island I am currently working on, which prevents me from accessing the private island. Unexpectedly, I find myself unable to access it, and I encounter the same issue during playtests. I believe that if I release this island, other players, aside from myself, will be faced with the same matchmaking error … > [@Uefn Map Matchmaking Bug (queue in bug)](https://forums.unrealengine.com/t/uefn-map-matchmaking-bug-queue-in-bug/2580880): > > Summary Maps do not load or I cannot visit this map especially if the Map has been updated Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Try to play the Uefn Map Expected Result Map starts to load, if download is successful the map startsto look for a Server, if Server find a Match i can join the Map Observed Result Matchmaking Bug witch Server, please watch Video or Map aren´t downloading the Map an… ---
**Author:** ![Ai-Interactive](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Ai-Interactive](https://forums.unrealengine.com/u/Ai-Interactive)\ **Post date:** [November 3, 2025, 11:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/9 "2025-11-03T23:16:48Z")
If it’s what I think it is, I believe it’s a problem with cook time and server load, heavy maps and long first cook may cause server to disconnect or timeout / get out of sync somehow by the time cook is done server is out but you will get in next time after first cook done or after a few tries. New players won’t though, need to reduce download and cook. Epic, how about a few pre cooked meshes and textures that aren’t read only actors that may help us leverage HISM without the trade off. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [January 17, 2026, 5:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-on-specific-map/2613304/10 "2026-01-17T17:16:53Z")
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