# Matchmaking Error! (joining UEFN experiences)

**URL:** <https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961>\
**Category:** Issues and Bug Reporting\
**Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, fortnite\
**Created:** [November 2, 2025, 1:01pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961 "2025-11-02T13:01:12Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![ToasterMRVL](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/toastermrvl/32/1014688_2.png) [@ToasterMRVL](https://forums.unrealengine.com/u/ToasterMRVL)\
**Post date:** [November 2, 2025, 1:01pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/1 "2025-11-02T13:01:12Z")

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### Summary

When a player goes to join a UEFN experience, they are sometimes given a “Matchmaking Error” and have to re-click the play button 10-15 times before it actually allows them into the experience.

### Please select what you are reporting on:

Creative

### What Type of Bug are you experiencing?

Matchmaking

### Steps to Reproduce

Select a UEFN map, click play. IF it lets you join on the first attempt, leave and try to play again (it is more likely caused by the second thing you try to queue into).

### Expected Result

You should be able to play the game.

### Observed Result

You get a Matchmaking Error.

### Platform(s)

All

### Island Code

5253-8468-3364

### Upload an image

 ![Screenshot 2025-11-02 075856.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/4/7/7/47741bc2c3f469b1ae3909eaaffa7302d2ff950b.png)

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**Author:** ![Blzn](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/blzn/32/1078435_2.png) [@Blzn](https://forums.unrealengine.com/u/Blzn)\
**Post date:** [November 2, 2025, 5:23pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/3 "2025-11-02T17:23:43Z")

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My map “Miner Tycoon 2” (2311-7649-8274) is also experiencing this issue, am getting many reports and I’ve experienced it myself for public lobbies. Switching to “Private” fixed it for me, but it doesn’t seem to be 100%

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**Author:** ![swaggod](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/swaggod/32/1051181_2.png) [@swaggod](https://forums.unrealengine.com/u/swaggod)\
**Post date:** [November 2, 2025, 6:21pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/4 "2025-11-02T18:21:44Z")

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Can confirm I have the same issue, it’s either this or it gets stuck on preparing download for a really long time.

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**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\
**Post date:** [November 2, 2025, 6:58pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/5 "2025-11-02T18:58:57Z")

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Hey folks, could we get some Fortnite logs here from people getting the error when trying to get in? Fortnite logs, not UEFN.

> [@How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382):
>
> At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: UEFN Logs Exit Fortnite. Click on Start or press the Windows Key + R. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter. Zip your Logs folder and attach the zip file to your reply. To find UEFN Logs while working in UEFN: Click “Output Log” at the bottom of the window. Click on “Setting” at the top right of the window Click “Open Source Location” Zip your Logs folder…

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**Author:** ![The\_burguet](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/the_burguet/32/988432_2.png) [@The\_burguet](https://forums.unrealengine.com/u/The_burguet)\
**Post date:** [November 3, 2025, 3:30pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/6 "2025-11-03T15:30:10Z")

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> [@Flak](#):
>
> m

 ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/f/7/6f7589cd19e5c31182ee162a9b48d6b9b0d326a0.jpeg)Same matchamaking error here! I haven’t had any players since the update, and I can’t access my map; it crashes after a while, saying “downloading”.

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**Author:** ![swaggod](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/swaggod/32/1051181_2.png) [@swaggod](https://forums.unrealengine.com/u/swaggod)\
**Post date:** [November 3, 2025, 11:18pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/7 "2025-11-03T23:18:58Z")

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Same here, update has broken many things and I just published a map I had worked a long time on the day before 😭

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**Author:** ![They\_Call\_Me\_TC](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@They\_Call\_Me\_TC](https://forums.unrealengine.com/u/They_Call_Me_TC)\
**Post date:** [November 4, 2025, 4:20am UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/8 "2025-11-04T04:20:05Z")

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Hey Flak,

I have been experiencing this issue on my new map for a couple weeks now too. My map name is Midnight Massacre Halloween FFA (8942-1492-2947). It tries Finding Server for about 35 seconds and then throws a Matchmaking Error #1.

[FortniteGame.log](https://forums.unrealengine.com/uploads/short-url/2sODrcBWqCFMbyvsfk812ZHPoPG.log) (14.5 MB)

[FortniteGame-backup-2025.10.31-20.24.53.log](https://forums.unrealengine.com/uploads/short-url/2U057GBomWugELOEdjJ4hLdyh6U.log) (8.9 MB)

[FortniteLauncher.log](https://forums.unrealengine.com/uploads/short-url/oHOG8kwCK5GeBZQXH2zbU965g48.log) (552.4 KB)

I have attached the logs you mentioned from trying to join a Public match on my map, of which was unsuccessful. Hope this helps and let me know if you need any additional information! Thanks.

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**Author:** ![Sir\_Degen](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Sir\_Degen](https://forums.unrealengine.com/u/Sir_Degen)\
**Post date:** [November 4, 2025, 4:22pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/9 "2025-11-04T16:22:36Z")

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This is happening to me on island code: 0611-2877-5544

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**Author:** ![michll](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@michll](https://forums.unrealengine.com/u/michll)\
**Post date:** [November 4, 2025, 9:18pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/10 "2025-11-04T21:18:48Z")

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upvote, stuck at 1% downloading for a 2 minutes or so and then error #2 we had trouble connecting to beacon device , uefn working fine.

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**Author:** ![Paolixfn](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/paolixfn/32/1121530_2.png) [@Paolixfn](https://forums.unrealengine.com/u/Paolixfn)\
**Post date:** [November 5, 2025, 1:37pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/11 "2025-11-05T13:37:16Z")

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My map 4194-5246-3286 has the same issue. Public matchmaking blocks sometimes at downloading updates and then at 1%.

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<div class="post-metadata">

**Author:** ![michll](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@michll](https://forums.unrealengine.com/u/michll)\
**Post date:** [November 6, 2025, 11:10pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/12 "2025-11-06T23:10:20Z")

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can we get some progress already? it’s too risky to publish anything with this issue present

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**Author:** ![Snowfall\_Jaden](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/snowfall_jaden/32/1064006_2.png) [@Snowfall\_Jaden](https://forums.unrealengine.com/u/Snowfall_Jaden)\
**Post date:** [November 7, 2025, 7:26pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/13 "2025-11-07T19:26:25Z")

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This thread might be related. This is a big issue we see across our maps as well.

> [@\[Major\] ~50% of players receive a Network Error after successful Matchmaking](https://forums.unrealengine.com/t/major-50-of-players-receive-a-network-error-after-successful-matchmaking/2608577):
>
> Summary A very large number of players are unable to join our map because of a Network Connection Error. The reason is unknown and we have no way to investigate the root cause on our own. Please select what you are reporting on: Unreal Editor for Fortnite What Type of Bug are you experiencing? Matchmaking Steps to Reproduce Reproduction steps are unclear. It appears to happen more commonly on consoles, but not exclusively and not consistently. Our game has a large project size of 82% and dow…

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**Author:** ![michll](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@michll](https://forums.unrealengine.com/u/michll)\
**Post date:** [November 7, 2025, 10:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/14 "2025-11-07T22:16:10Z")

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In regards to that post I don’t use verse tags, material blocks or NPC definitions/NPCs. However I use complex scene graph and new UMG widget so maybe some of that is causing this issue, can’t tell

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**Author:** ![LargeRedApe](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/largeredape/32/1088834_2.png) [@LargeRedApe](https://forums.unrealengine.com/u/LargeRedApe)\
**Post date:** [November 8, 2025, 9:28am UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/15 "2025-11-08T09:28:43Z")

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Hey @Flak We are also experiencing this issue on a brand collaboration we are working on with an upcoming deadline, we also still have this issue that was never solved on Kraken…

Cannot connect to any private versions on any device, launching a session works fine.

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**Author:** ![LargeRedApe](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/largeredape/32/1088834_2.png) [@LargeRedApe](https://forums.unrealengine.com/u/LargeRedApe)\
**Post date:** [November 9, 2025, 1:04am UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/16 "2025-11-09T01:04:43Z")

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This line of code was causing it for us @Flak - Removing it fixes the issue

GetSession().Environment() \<\> session\_environment.Live

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<div class="post-metadata">

**Author:** ![michll](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@michll](https://forums.unrealengine.com/u/michll)\
**Post date:** [November 9, 2025, 5:16pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/17 "2025-11-09T17:16:14Z")

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GetSession() is the issue

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**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\
**Post date:** [December 5, 2025, 10:01pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/19 "2025-12-05T22:01:23Z")

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FORT-1006755 has been ‘Closed’. We’re unable to reproduce this issue.

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**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\
**Post date:** [May 1, 2026, 1:01pm UTC](https://forums.unrealengine.com/t/matchmaking-error-joining-uefn-experiences/2670961/20 "2026-05-01T13:01:41Z")

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