# Matchmaking Error (#1) Only allows people to join my map on rare occasions. **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** fortnite-creative, unreal-editor-for-fortnite, fixed, bug-report, fortnite\ **Created:** [May 25, 2025, 5:40pm UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617 "2025-05-25T17:40:06Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![CurtCo](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@CurtCo](https://forums.unrealengine.com/u/CurtCo)\ **Post date:** [May 25, 2025, 5:40pm UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/1 "2025-05-25T17:40:06Z")
### Summary I recently published my creative island ‘Escape Wick’ and it only allows players to join on random occasions. The majority of the time I get Matchmaking Error (#1) but at rare times it works fine. (This happens when attempting to join both public and private matches, alone and in a party). ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce Attempt to join the creative island. ### Expected Result Should let you join the island. ### Observed Result Matchmaking Error (#1) ### Platform(s) Only tested on PC. ### Island Code 9778-8686-1298 ### Upload an image ![help.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/1/7/d/17dd4b8937122cb98cf4640f678e520ba6308d62.png) ### Additional Notes I already looked into the ‘Dynamic’ and ‘Custom’ team size options in the Island Settings that could interfere with matchmaking. ---
**Author:** ![Lindax1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Lindax1](https://forums.unrealengine.com/u/Lindax1)\ **Post date:** [June 1, 2025, 3:57am UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/2 "2025-06-01T03:57:27Z")
I was having the same issue last night. How many teams do you have on your islandsettings? I read you cannot have more than 16 teams, or it might bug. So currently testing this on my island. Do you have more than 16 teams? ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [June 4, 2025, 7:38pm UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/4 "2025-06-04T19:38:18Z")
@CurtCo The team came back with some questions: Is this still happening on your island? Do you know the demographics for the error, like region, platform and time of day? Could you get us a log after this happens to you? ---
**Author:** ![PledgedRanger](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/pledgedranger/32/1039255_2.png) [@PledgedRanger](https://forums.unrealengine.com/u/PledgedRanger)\ **Post date:** [June 6, 2025, 12:45am UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/5 "2025-06-06T00:45:23Z")
@Flak & @CurtCo Hi there! This is also happening to my account. Both of my maps and islands I created. Is there a way they could take a look at logs for same issue? -All players in lobby get Matchmaking Error #1 ![Screenshot 2025-06-05 165407](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/f/6/6f69879847cbaf57b4f83b655e1452ca4c3b8b60.jpeg) ![Screenshot 2025-06-05 173645](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/3/b/a3bb13661f4894c47d2a493ec6eacfcec1589ce7.png) # #unreal-editor-for-fortnite Logs > **[Logs - Copy (1) - Google Drive](https://drive.google.com/drive/folders/1YSGljQNNJzF5_Pttmqvizzg5lpQQfSfY?usp=drive_link)** # #fortnite Logs [Logs - Copy.zip](https://forums.unrealengine.com/uploads/short-url/1reTfJts1fmi3ylUy8FyjMIhiFB.zip) (2.3 MB) ---
**Author:** ![thrax207](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@thrax207](https://forums.unrealengine.com/u/thrax207)\ **Post date:** [June 16, 2025, 11:19am UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/6 "2025-06-16T11:19:40Z")
Hi @PledgedRanger , we are running into exactly same issues. We have noticed that when we have 5 players in our map, **no one else can join anymore**. The matchmaking algorithm is trying to fill this specific ‘instance’ with 5 players, but everyone gets the connection issue. When we do a private lobby, it works, but once we hit 5 players, it doesnt anymore and completely breaks all matchmaking for that region. Can you please let me know if you have similar issues? Are you able to play with \< 5 players? Can you also kindly share your island settings, e.g. the Max Players, Teams, Teams Size. Thanks in advance, Team VH ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [July 16, 2025, 12:47pm UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/7 "2025-07-16T12:47:37Z")
FORT-917183 is ‘Closed’ as ‘Fixed’. The issue will be addressed in 36.20. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [November 21, 2025, 5:40pm UTC](https://forums.unrealengine.com/t/matchmaking-error-1-only-allows-people-to-join-my-map-on-rare-occasions/2527617/8 "2025-11-21T17:40:49Z")
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