# Marvel Rivals keeps crashing **URL:** \ **Category:** Tutorial & Course Discussions\ **Tags:** unreal-engine, question\ **Created:** [May 18, 2025, 2:44pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663 "2025-05-18T14:44:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![DerGeschmolzene](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DerGeschmolzene](https://forums.unrealengine.com/u/DerGeschmolzene)\ **Post date:** [May 18, 2025, 2:44pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/1 "2025-05-18T14:44:37Z")
This is the crash report, I tried running the game in the normal and experimental mode they offer but it crashes either way. Unhandled Exception: EXCEPTION\_ACCESS\_VIOLATION reading address 0x0000002800000099 Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping kernel32 ntdll ---
**Author:** ![Zefaroth](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Zefaroth](https://forums.unrealengine.com/u/Zefaroth)\ **Post date:** [May 18, 2025, 5:02pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/2 "2025-05-18T17:02:09Z")
Yes, I’m having this exact same issue and it’s only started for the past 4 days. I tried Windows Updates, Driver Updates, turning on/off Experimental, reducing all settings, deleting shader/gfx cache, resetting config files, reinstalling, and Intel XTU core processing reduction. It lets me login now, but now disconnects every game 2-3 times, usually during non-intensive graphics. There’s clearly a major shader core processing overload going on as it renders UE, because I’ve seen reports of this on almost every modern GPU and settings. ---
**Author:** ![SupportiveEntity](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SupportiveEntity](https://forums.unrealengine.com/u/SupportiveEntity)\ **Post date:** [May 18, 2025, 11:58pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/3 "2025-05-18T23:58:11Z")
Hey there @DerGeschmolzene and @Zefaroth! Welcome to the community! The forums are mostly geared towards helping Unreal Engine developers, so much of the support you’ll find here will require access to the source code of the game. I’d always recommend also submitting bug reports to the developer, as they likely will have to make modifications. That said, there are many reports of users being unable to play the game for more than a couple games without memory errors causing a crash. Some users have reported the experimental shader mode and backdating (Nvidia) graphics drivers had helped, but it’s not helping all users. Some tips to help shader stability (generally) are to disable any overlays like Discord overlay, Shadowplay, or MSI Afterburner or enhancements like hardware acceleration. Other things that some users have tried and had (some) success: 1. Clean reinstalling GPU drivers 2. (Nvidia) Increasing shader cache size 3. Running in a compatibility mode or DX11 helps some users, this video goes over it (and a number of possible workarounds): [![](https://d3kjluh73b9h9o.cloudfront.net/original/4X/e/2/5/e25a46fc2815dd7e95a160b2536995ef18ea60cf.jpeg "Fix Marvel Rivals Unhandled Exception EXCEPTION\_ACCESS\_VIOLATION Error On PC") ](https://www.youtube.com/watch?v=70CDmcanhhc&t=904s) **Disclaimer: One or more of these links are unaffiliated with Epic Games. Epic Games is not liable for anything that may occur outside of this Unreal Engine domain. Please exercise your best judgment when following links outside of the forums.** ---
**Author:** ![AgonyClanKios](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@AgonyClanKios](https://forums.unrealengine.com/u/AgonyClanKios)\ **Post date:** [June 9, 2025, 11:25pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/4 "2025-06-09T23:25:16Z")
I installed older version of Nvidia driver and it fixed ---
**Author:** ![BrokenQi](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@BrokenQi](https://forums.unrealengine.com/u/BrokenQi)\ **Post date:** [June 20, 2025, 2:02am UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/6 "2025-06-20T02:02:39Z")
anyone looking for the solution… it is not your system. ive done the steps to fix it and some work until the next update. just wait some time for the downloads to slow down and youll get in just fine. ---
**Author:** ![MTR908](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@MTR908](https://forums.unrealengine.com/u/MTR908)\ **Post date:** [May 15, 2026, 2:31pm UTC](https://forums.unrealengine.com/t/marvel-rivals-keeps-crashing/2516663/7 "2026-05-15T14:31:36Z")
I am having the same issue but I have an amd card and the error is uid: device id:AA24C3034A88C9D7B7782C6E197AD948 Unhandled Exception: EXCEPTION\_ACCESS\_VIOLATION reading address 0xffffffffffffffff amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 amfrtdrv64 Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping Marvel\_Win64\_Shipping kernel32 ntdll