I’ve contacted the FAB support and was informed that assets now needs to receive at least 5 reviews before the average rating is shown. Before reaching the minimum threshold it will shown a “No rating yet” message, as if the asset was never reviewed.
There is no reviews tab, so it is also impossible to see any previous reviews and verify who left a review. No review descriptions either… this is serious downgrade compared to the Unreal Marketplace reviews system.
As a seller, I’ve already sent my feedback and concerns about the new review system to Epic Games and I encourage other sellers and clients to do the same.
To share your feedback or report bugs to Epic Games, simply send an email to uemarketplacesupport@epicgames.com and add fabupdate@epicgames.com on cc
The FAB support team is probably on red alert for hot fixes, so it is the best time to share your feedback about the new platform and report any issues you may encounter.