Marketplace 4.10 content updates requested

[Smarkoff]

@Osok;404762

I emailed the marketplace support on September 25th with 4.9 updates for two of my assets. I again emailed on Oct 9th three separate emails for three of my assets (two of which I already sent in September) with 4.9 updates. I have received emails, YouTube comments, and marketplace comments asking for 4.9 updates. I have emailed again today 2 weeks after my last emails. I most surely hope I have not had any refunds approved for non compatibility. The marketplace still shows non 4.9 compatibility which of course certainly means 2-3 weeks loss of sales.

I hope the marketplace support is more serious once 4.10 comes along.

Hey Osok!

I’m sorry for the delay! It looks like your e-mail got caught somewhere. I was able to find it through a search and I’m running it right now. This should get much easier come 4.10 and we are working on our process to make sure we can get these out much easier and more efficiently. I’ll e-mail the thread once these finish up, let me know if you need anything else.

Thanks,

Steph