# \[Mac\] Launcher crashes while downloading the engine

**URL:** <https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492>\
**Category:** Getting Started & Setup\
**Tags:** launcher, launcher-crash, MAC, unreal-engine, Installation, question\
**Created:** [November 20, 2014, 8:18pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492 "2014-11-20T20:18:10Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [November 20, 2014, 9:37pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492/2 "2014-11-20T21:37:58Z")

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Hi MekilCZ,

Please try the troubleshooting steps linked below and pay special attention for the Mac instructions. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue.

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>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Thanks,

TJ

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