# \[Mac\] Launcher crashes while downloading the engine

**URL:** <https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492>\
**Category:** Getting Started & Setup\
**Tags:** launcher, launcher-crash, MAC, unreal-engine, Installation, question\
**Created:** [November 20, 2014, 8:18pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492 "2014-11-20T20:18:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon56708191](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anon56708191](https://forums.unrealengine.com/u/anon56708191)\
**Post date:** [November 20, 2014, 8:18pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492/1 "2014-11-20T20:18:10Z")

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Hello, after i open UE Launcher and download is start, after while, when i try to open launcher i see crash message…  
I have Mac OS X Yosemite 10.10.1 and GitHub students licensed UE.

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [November 20, 2014, 9:37pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492/2 "2014-11-20T21:37:58Z")

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Hi MekilCZ,

Please try the troubleshooting steps linked below and pay special attention for the Mac instructions. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue.

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>
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Thanks,

TJ

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<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [November 26, 2014, 7:00pm UTC](https://forums.unrealengine.com/t/mac-launcher-crashes-while-downloading-the-engine/299492/3 "2014-11-26T19:00:38Z")

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Hi MikliCZ,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, try the troubleshooting steps linked above. If the issue persists, please post your Verbose Logs.

Thanks,

TJ