# LS-0013 error

**URL:** <https://forums.unrealengine.com/t/ls-0013-error/2268490>\
**Category:** Publisher Announcements & Product Help\
**Tags:** unreal-engine, question\
**Created:** [January 9, 2025, 8:21pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490 "2025-01-09T20:21:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mr\_Nothing13](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mr\_Nothing13](https://forums.unrealengine.com/u/Mr_Nothing13)\
**Post date:** [January 9, 2025, 8:21pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490/1 "2025-01-09T20:21:04Z")

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I’m trying to install Unreal Engine on a macbook on OS Monterrey but keep getting the LS-0013 error code, I cant find anything solid on why I’m getting this error, thought maybe you all could help

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**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\
**Post date:** [January 9, 2025, 8:28pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490/2 "2025-01-09T20:28:04Z")

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hi  
you need to verify your installations running as administrator first of all  
[verify](https://forums.unrealengine.com/t/urc-exe-and-urc-dll-get-flagged-as-malware-from-microsoft-defender/1802519/5)

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**Author:** ![Mr\_Nothing13](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mr\_Nothing13](https://forums.unrealengine.com/u/Mr_Nothing13)\
**Post date:** [January 11, 2025, 4:26pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490/3 "2025-01-11T16:26:28Z")

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Thanks, I’m logged in as the administrator but still getting the same error

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<div class="post-metadata">

**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\
**Post date:** [January 11, 2025, 8:19pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490/4 "2025-01-11T20:19:24Z")

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> [@Mr\_Nothing13](#):
>
> LS-0013 error

ok, try the Epic Support article  
[LS-0013: Game is unable to launch - Epic Games Store Support](https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_ErrorCodes/ls-0013-game-is-unable-to-launch-a000084887?sessionInvalidated=true#:~:text=Open%20the%20Epic%20Games%20Launcher,start%20the%20Epic%20Games%20Launcher.)

If still not working Contact support using the details at the bottom article