# Launcher will not download UE4 **URL:** \ **Category:** Getting Started & Setup\ **Tags:** launcher, unreal-engine, Installation, question\ **Created:** [June 23, 2014, 11:05pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614 "2014-06-23T23:05:47Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![TiernanWatson](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@TiernanWatson](https://forums.unrealengine.com/u/TiernanWatson)\ **Post date:** [June 23, 2014, 11:05pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/1 "2014-06-23T23:05:47Z")
When I launch the UE4 launcher it does the syncing thing and it says no engine installed. It does not attempt to download it. I went into the library and clicked install and it said “Please Wait…” and then it went back to the install button again. I have tried restarting the launcher. It did not work. ---
**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\ **Post date:** [June 23, 2014, 11:14pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/2 "2014-06-23T23:14:00Z")
Hello, I’m sorry to hear that you are having this issue. Is this your first time using the Launcher? Or have you had it working successfully before? Also, are you behind a network proxy? Thanks ---
**Author:** ![TiernanWatson](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@TiernanWatson](https://forums.unrealengine.com/u/TiernanWatson)\ **Post date:** [June 23, 2014, 11:15pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/3 "2014-06-23T23:15:38Z")
Not behind a proxy and yes it is my first time. ---
**Author:** ![TiernanWatson](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@TiernanWatson](https://forums.unrealengine.com/u/TiernanWatson)\ **Post date:** [June 24, 2014, 1:21pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/4 "2014-06-24T13:21:42Z")
Ok, well I fixed it by myself… I opened my PC today and it worked, so anyone with the problem, reboot your PC. ---
**Author:** ![adndima](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adndima](https://forums.unrealengine.com/u/adndima)\ **Post date:** [August 16, 2014, 6:37am UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/5 "2014-08-16T06:37:52Z")
I have the same problem, but restarting the computer did not help. Previously, everything worked, but how come UE 4.4.0 update, I am not able to fix it, so do not set examples of MARKETPLACE. Help please ---
**Author:** ![adndima](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adndima](https://forums.unrealengine.com/u/adndima)\ **Post date:** [August 16, 2014, 8:03am UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/6 "2014-08-16T08:03:03Z")
I tried it on a second computer to install, but the same result ---
**Author:** ![adndima](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adndima](https://forums.unrealengine.com/u/adndima)\ **Post date:** [August 16, 2014, 11:00am UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/7 "2014-08-16T11:00:06Z")
Am I no one to help? ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [August 18, 2014, 6:11pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/8 "2014-08-18T18:11:48Z")
Hi adndima, Try looking through the troubleshooting suggestions in the link below. If nothing works for you, please follow the directions towards the bottom and post your Verbose Logs. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... ---
**Author:** ![adndima](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adndima](https://forums.unrealengine.com/u/adndima)\ **Post date:** [August 18, 2014, 10:27pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/9 "2014-08-18T22:27:00Z")
Hello, here is my report link text ---
**Author:** ![Professor\_3](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Professor\_3](https://forums.unrealengine.com/u/Professor_3)\ **Post date:** [August 25, 2014, 8:21pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/10 "2014-08-25T20:21:06Z")
Sorry to hear that you’re having trouble getting the latest version of UE. Can you confirm that there have been no changes to your firewall or anti-virus software since the last time you were able to download a version of UE? Also, can you tell me what happens when you attempt to open the following URL in your web browser: [http://download.epicgames.com/Builds/Rocket/Automated/Engine/CloudDir/UE\_4.44.4.0-2255576+++depot+UE4-Releases+4.4-Windows.manifest](http://download.epicgames.com/Builds/Rocket/Automated/Engine/CloudDir/UE_4.44.4.0-2255576+++depot+UE4-Releases+4.4-Windows.manifest) ---
**Author:** ![adndima](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adndima](https://forums.unrealengine.com/u/adndima)\ **Post date:** [August 25, 2014, 9:24pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/11 "2014-08-25T21:24:32Z")
According to your link: Can not display this page. I even turned off the anti-virus or firewall ---
**Author:** ![leighswift](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@leighswift](https://forums.unrealengine.com/u/leighswift)\ **Post date:** [September 3, 2014, 8:43am UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/12 "2014-09-03T08:43:25Z")
Hi adndima, Sorry about the delayed to respond to you! Are you still having problems? We have had a look through your logs and believe that the issue may well be caused by a proxy server that you are behind. It would seem that the proxy server may be simply blocking access to urls that begin with “download.” Do you have control over the proxy setup? Or a network admin that can help you out if you are in the office? Any further info about your proxy that you can give may help someone advise :)… There are some websites that can tell you if you are behind a proxy, I found this one that might advise:- [http://whatismyipaddress.com/proxy-check](http://whatismyipaddress.com/proxy-check) ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [September 8, 2014, 5:48pm UTC](https://forums.unrealengine.com/t/launcher-will-not-download-ue4/286614/13 "2014-09-08T17:48:11Z")
Hi adndima, We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, try the suggestion Swifty posted above. If the issue persists, please post back an let us know. Thanks, TJ