# Launcher installation fails on Vista Ultimate

**URL:** <https://forums.unrealengine.com/t/launcher-installation-fails-on-vista-ultimate/309213>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, question\
**Created:** [March 4, 2015, 8:07pm UTC](https://forums.unrealengine.com/t/launcher-installation-fails-on-vista-ultimate/309213 "2015-03-04T20:07:28Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 4, 2015, 8:44pm UTC](https://forums.unrealengine.com/t/launcher-installation-fails-on-vista-ultimate/309213/2 "2015-03-04T20:44:02Z")

</div>

Hi rmm200,

Thank you for posting your Debugging logs. Could you also post your dxdiag (system specs) as well?

Here is some troubleshooting steps to try, however since you are using Windows Vista the issue could be something new.

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