# Launcher hangs

**URL:** <https://forums.unrealengine.com/t/launcher-hangs/304564>\
**Category:** Getting Started & Setup\
**Tags:** launcher, unreal-engine, question\
**Created:** [January 21, 2015, 11:40am UTC](https://forums.unrealengine.com/t/launcher-hangs/304564 "2015-01-21T11:40:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [January 21, 2015, 2:17pm UTC](https://forums.unrealengine.com/t/launcher-hangs/304564/2 "2015-01-21T14:17:01Z")

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Hi PointlessOne,

Could you provide your dxdiag (system specs)? Also, post your ‘Verbose Logs’. You can find them by following the 10 steps at the bottom of this link. They will help us investigate the issue.

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>
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_[View the full topic](https://forums.unrealengine.com/t/launcher-hangs/304564)._
