# Launcher Freezes

**URL:** <https://forums.unrealengine.com/t/launcher-freezes/373493>\
**Category:** Platform & Builds\
**Tags:** launch-crash, launcher-error, unreal-engine, question\
**Created:** [October 16, 2016, 4:25pm UTC](https://forums.unrealengine.com/t/launcher-freezes/373493 "2016-10-16T16:25:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Yggbrasil](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Yggbrasil](https://forums.unrealengine.com/u/Yggbrasil)\
**Post date:** [October 16, 2016, 4:25pm UTC](https://forums.unrealengine.com/t/launcher-freezes/373493/1 "2016-10-16T16:25:43Z")

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AMD FX 9590 Octa Core, Black Edition, Cache 16MB, 4.7GHz (5.0GHz Max Turbo) AM3+

MOBO: 990FX Extreme9The AMD certified flagship AM3+

VGA Sapphire Radeon R9 280X VaporX 3GB DDR5 PCI-Express 11221-20-20G

launcher is breaking, and even adding -debuglogging the shortcut path is not creating log in WIN: "C: \ Users " Username “\ AppData \ Local \ EpicGamesLauncher \ Saved \ Logs”

Log attached Dx

there is no other instance of the engine that is open.

I have followed the steps in this article:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Thank you for your help

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**Author:** ![Yggbrasil](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Yggbrasil](https://forums.unrealengine.com/u/Yggbrasil)\
**Post date:** [October 16, 2016, 5:09pm UTC](https://forums.unrealengine.com/t/launcher-freezes/373493/2 "2016-10-16T17:09:27Z")

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I ran as admin and solved