# Launcher crashes while opening up

**URL:** <https://forums.unrealengine.com/t/launcher-crashes-while-opening-up/294290>\
**Category:** Getting Started & Setup\
**Tags:** launcher, unreal-engine, crash, question\
**Created:** [September 22, 2014, 2:33am UTC](https://forums.unrealengine.com/t/launcher-crashes-while-opening-up/294290 "2014-09-22T02:33:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [September 22, 2014, 3:31pm UTC](https://forums.unrealengine.com/t/launcher-crashes-while-opening-up/294290/2 "2014-09-22T15:31:29Z")

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Hi Tmo,

Is it crashing when the Launcher is first opened or when you are using the Launcher to open the Editor?

If it is the Launcher itself crashing, try the troubleshooting steps linked below. If the issue still persist, follow the steps at the bottom and post your ‘Verbose Logs’. They are different than the logs you have posted and are Launcher specific.

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