# Launcher crashes while downloading

**URL:** <https://forums.unrealengine.com/t/launcher-crashes-while-downloading/306177>\
**Category:** Platform & Builds\
**Tags:** launcher-crash, unreal-engine, bug-report, question\
**Created:** [February 6, 2015, 2:14pm UTC](https://forums.unrealengine.com/t/launcher-crashes-while-downloading/306177 "2015-02-06T14:14:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 6, 2015, 3:40pm UTC](https://forums.unrealengine.com/t/launcher-crashes-while-downloading/306177/2 "2015-02-06T15:40:00Z")

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Hi OptimisticMonkey,

Just to clarify, are you downloading an update for the Launcher or for an Engine version?

If it is an update for the engine, try the troubleshooting steps under the ‘Launcher is Unable to Download Content’ section in the link below.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Let me know if this works or not.

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_[View the full topic](https://forums.unrealengine.com/t/launcher-crashes-while-downloading/306177)._
