# Launcher Crash when queuing multiple version updates/installs

**URL:** <https://forums.unrealengine.com/t/launcher-crash-when-queuing-multiple-version-updates-installs/291847>\
**Category:** Platform & Builds\
**Tags:** launcher-error, unreal-engine, update, crash, bug-report, question\
**Created:** [August 24, 2014, 1:55am UTC](https://forums.unrealengine.com/t/launcher-crash-when-queuing-multiple-version-updates-installs/291847 "2014-08-24T01:55:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [August 25, 2014, 6:14pm UTC](https://forums.unrealengine.com/t/launcher-crash-when-queuing-multiple-version-updates-installs/291847/2 "2014-08-25T18:14:17Z")

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Hi MikeHazeJr,

Could you please post your dxdiag, .DMP, and .LOG files? Direction in the link below.

> **[How do I report a bug?](https://forums.unrealengine.com/questions/12363/how-do-i-report-a-bug.html)**
>
> I have discovered an issue with the Editor or with another component of the Unreal Engine 4, and I would like to report it to Epic. How should I do this?

Please take a look through the troubleshooting steps in the link below. If nothing works, please follow the steps and post your Verbose Logs as well.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

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