# \[Launcher\] Could not connect to the internet

**URL:** <https://forums.unrealengine.com/t/launcher-could-not-connect-to-the-internet/307847>\
**Category:** Getting Started & Setup\
**Tags:** connection, launcher, unreal-engine, question\
**Created:** [February 23, 2015, 8:30pm UTC](https://forums.unrealengine.com/t/launcher-could-not-connect-to-the-internet/307847 "2015-02-23T20:30:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![justdavid\_2](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@justdavid\_2](https://forums.unrealengine.com/u/justdavid_2)\
**Post date:** [February 23, 2015, 8:30pm UTC](https://forums.unrealengine.com/t/launcher-could-not-connect-to-the-internet/307847/1 "2015-02-23T20:30:57Z")

</div>

i instaled the new epic game launcher.  
it tells me it cant connect to the internet and ask if iam connected. well iam typing with the same pc here so one would tink my internet is fine.  
i removed the file and instaled again and keep getting the same thing.

---

<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [February 23, 2015, 9:20pm UTC](https://forums.unrealengine.com/t/launcher-could-not-connect-to-the-internet/307847/2 "2015-02-23T21:20:01Z")

</div>

Hi justdavid,

Here are a few links that may provide some solutions. Generally if the Launcher cannot connect to the internet it is either your Antivirus software or another program this is keeping it from doing so.

> **[Launcher won't connect to internet](https://forums.unrealengine.com/questions/111473/launcher-wont-connect-to-internet.html)**
>
> When I launch UnrealEngineLauncher I receive “Error! No version info received.” After i click “ok” i get the option to login. When i login i get the message “Error! Did not get a response. Are you connected to the internet?” I’ve seen several pages...

> **[I spent $20 and My launcher wont connect to the internet - "No version...](https://forums.unrealengine.com/questions/63819/i-spent-20-and-my-launcher-wont-connect-to-the-int.html)**
>
> I paid for UE4 and i switched from Unity because they are so unresponsive when their new engine will come out. Your engine was the best out of the three. I thought that your engine was superrior to Cryengine 4 and when i went on my first time. My...

> **[Launcher not recognizing internet connection, cannot download the editor](https://forums.unrealengine.com/questions/101960/msi-installation-not-working.html)**
>
> I just purchased an Alienware 18 - 3.1 Ghtz quad core, dual Geforce GTX 880 graphics, and 32 Gigs of memory. The website will not let me access the download page from this machine, so I got the .MSI file from my laptop. I went through the install...

If nothing works, please take a look at the troubleshooting steps in the link below. Post back here with your results.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

---

<div class="post-metadata">

**Author:** ![justdavid\_2](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@justdavid\_2](https://forums.unrealengine.com/u/justdavid_2)\
**Post date:** [February 24, 2015, 6:37pm UTC](https://forums.unrealengine.com/t/launcher-could-not-connect-to-the-internet/307847/3 "2015-02-24T18:37:29Z")

</div>

fixt with the DNS thing .  
😃