# Launcher 20.3.5: Install Engine and + do nothing, Engine Versions empty, log shows "found 0 entitled apps" (new account)

**URL:** <https://forums.unrealengine.com/t/launcher-20-3-5-install-engine-and-do-nothing-engine-versions-empty-log-shows-found-0-entitled-apps-new-account/2840123>\
**Category:** Issues and Bug Reporting (Unreal Engine)\
**Tags:** unreal-engine\
**Created:** [October 13, 2026, 6:15pm UTC](https://forums.unrealengine.com/t/launcher-20-3-5-install-engine-and-do-nothing-engine-versions-empty-log-shows-found-0-entitled-apps-new-account/2840123 "2026-10-13T18:15:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\
**Post date:** [October 13, 2026, 6:25pm UTC](https://forums.unrealengine.com/t/launcher-20-3-5-install-engine-and-do-nothing-engine-versions-empty-log-shows-found-0-entitled-apps-new-account/2840123/2 "2026-10-13T18:25:51Z")

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For account support, please go to [https://www.epicgames.com/help/en-US/creator-programs-c-202300000001640](https://www.epicgames.com/help/en-US/creator-programs-c-202300000001640). At the bottom of the page, you’ll find a “Contact Us” button if you do not find an answer there.

This is an update for 5.9 preview

 ![Screenshot (22)](https://d3kjluh73b9h9o.cloudfront.net/original/4X/1/0/b/10b0d2210aa901725f3d874e16957621b087d8e7.png)

Similar post

[Launcher 20.3.8 – Engine Versions empty, “+” greyed out, “found 0 entitled apps” - General / Issues and Bug Reporting - Epic Developer Community Forums](https://forums.unrealengine.com/t/launcher-20-3-8-engine-versions-empty-greyed-out-found-0-entitled-apps/2853367/2)

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