# Issue with computer abbruptly shutting down

**URL:** <https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833>\
**Category:** Programming & Scripting\
**Tags:** unreal-engine\
**Created:** [October 24, 2017, 3:08pm UTC](https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833 "2017-10-24T15:08:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anonymous\_user\_3c812320](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_3c812320](https://forums.unrealengine.com/u/anonymous_user_3c812320)\
**Post date:** [October 24, 2017, 3:08pm UTC](https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833/1 "2017-10-24T15:08:36Z")

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Hi,

I have a Acer Pretator laptop with these specs:  
Nvidia gtx 970m,  
16GB ram,  
intel 6700k

So it basically has more then enough power to use Unreal Engine.  
Lately after working a whole day on the project, when i shut down Unreal Engine, 5 minutes later the computer shuts down as if there was a power outage. Trying to open the laptop normaly does not work, so I then have to Hard reset my battery for it to open again. Ive taken my laptop back to the retailer for a technical inspection and after they pushed my laptop to the limits, they found no specific problems. Not even battery problems.

The technitian asked me what type of software i used when the problem happend, to check if the problem was software related and i told him i was using Unreal But the problem happend 5 minutes after Unreal was shut down.

So this is a question for the developers of the Unreal Engine.  
Can you inlighten me of what the problem might be?  
What do i need to provide for any inspections you guys might need to do (project file)?  
Do you even think this is Unreal Engine related?

Thank you for reading.

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**Author:** ![anonymous\_user\_dbfe5b97](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_dbfe5b97](https://forums.unrealengine.com/u/anonymous_user_dbfe5b97)\
**Post date:** [October 24, 2017, 3:15pm UTC](https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833/2 "2017-10-24T15:15:34Z")

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were you able to repeat the same issue with the exact same method? I mean, every 5 mins after you’ve done with UE4, then the laptop **will always** shut down by itself?

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**Author:** ![anonymous\_user\_3c812320](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_3c812320](https://forums.unrealengine.com/u/anonymous_user_3c812320)\
**Post date:** [October 24, 2017, 3:35pm UTC](https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833/3 "2017-10-24T15:35:48Z")

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At first it happend 2 times, 30 ish minutes after shuting down Unreal engine. Then It happend 2 times, 5 ish minutes after shuting down Unreal Engine. I went from using Unreal Engine normaly, too having my pc abruptly shut down a few minutes later (after Unreal was shut down), when opening lets say low power consumption stuff, such as the Internet or listening to music. After that, i took my laptop to be inspected.

Currently i dont have my pc to provide any details now. I will probably be recieving it back tommorow from the technicians.

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<div class="post-metadata">

**Author:** ![anonymous\_user\_3c812320](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_3c812320](https://forums.unrealengine.com/u/anonymous_user_3c812320)\
**Post date:** [October 24, 2017, 3:40pm UTC](https://forums.unrealengine.com/t/issue-with-computer-abbruptly-shutting-down/407833/4 "2017-10-24T15:40:00Z")

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So yes… to answer you’re question Code Hawx, there was a type of repeatability of the issue. Im not sure if i can repeat it though again.