# Is the marketplace down? 

**URL:** <https://forums.unrealengine.com/t/is-the-marketplace-down/2672001>\
**Category:** UE Marketplace\
**Tags:** marketplace-error, unreal-engine\
**Created:** [November 5, 2025, 3:07pm UTC](https://forums.unrealengine.com/t/is-the-marketplace-down/2672001 "2025-11-05T15:07:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![tonyroyal963](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@tonyroyal963](https://forums.unrealengine.com/u/tonyroyal963)\
**Post date:** [November 5, 2025, 3:07pm UTC](https://forums.unrealengine.com/t/is-the-marketplace-down/2672001/1 "2025-11-05T15:07:22Z")

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I’ve been trying to make a purchase for an hour. Ive tried 3 computers and my iPhone. It keeps charging my amex but saying that theres an error. When I try to use PayPal theres just a spinning lock logo.