Install Stuck at 90%

Back in the middle of March there was an update that went out after that I could no longer access my home account. Always told me I was offline or whatever…I could get through with an old exe file via the shadow copies that microsoft installs. Nothing I did worked.

So I deleted everything and installed 4.7 and 4.8 but the install always craps out and gets stuck at 90%

This was not a issue before so not sure what the problem maybe. -Jeremy

I was able to install fort nite just fine as well as Unreal tournament 2014

Hi feldy,

Try the suggestions in this section of the troubleshooting guide.

If nothing works for you, follow the instructions towards the bottom of the link to generate your Debug Logs. Then post them here, along with your Dxdiag (system specs).

Hi feldy,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.