# Install Failed in unreal 4.7.3

**URL:** <https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, UE4, question\
**Created:** [March 20, 2015, 11:03am UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844 "2015-03-20T11:03:23Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 20, 2015, 12:09pm UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/2 "2015-03-20T12:09:34Z")

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Hi belalgamal46,

Try the steps in the section of the troubleshooting guide posted below. If nothing works, we will need a little more info to help track down the problem.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

**dxdiag (system specs):**

- Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here.

- Mac: Go to the Apple menu and click ‘About This Mac’.

**Debug Logs:**

Follow the directions in this section to generate your Debug Logs and post them here.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

I’m sorry if you received multiple email responses, the website wouldn’t allow me to add the links like it should.

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