# Install Failed in unreal 4.7.3 **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, UE4, question\ **Created:** [March 20, 2015, 11:03am UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844 "2015-03-20T11:03:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![belalgamal46](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@belalgamal46](https://forums.unrealengine.com/u/belalgamal46)\ **Post date:** [March 20, 2015, 11:03am UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/1 "2015-03-20T11:03:23Z")
i open the unreal it checks for update and then it tells it is not installed i intalled it i wait after a short time it tells me Install failed The intaller failed to initialize ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [March 20, 2015, 12:09pm UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/2 "2015-03-20T12:09:34Z")
Hi belalgamal46, Try the steps in the section of the troubleshooting guide posted below. If nothing works, we will need a little more info to help track down the problem. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... **dxdiag (system specs):** - Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here. - Mac: Go to the Apple menu and click ‘About This Mac’. **Debug Logs:** Follow the directions in this section to generate your Debug Logs and post them here. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... I’m sorry if you received multiple email responses, the website wouldn’t allow me to add the links like it should. ---
**Author:** ![belalgamal46](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@belalgamal46](https://forums.unrealengine.com/u/belalgamal46)\ **Post date:** [March 21, 2015, 11:32am UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/3 "2015-03-21T11:32:30Z")
link text ---
**Author:** ![belalgamal46](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@belalgamal46](https://forums.unrealengine.com/u/belalgamal46)\ **Post date:** [March 21, 2015, 11:41am UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/4 "2015-03-21T11:41:30Z")
it worked but this is not the problem know the problem is i copyed the file from another computer and it dont detect that i have it on my computer help pls ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [March 23, 2015, 1:32pm UTC](https://forums.unrealengine.com/t/install-failed-in-unreal-4-7-3/311844/5 "2015-03-23T13:32:12Z")
Hi belalgamal46, In that case, please see my response on your [other report.](https://answers.unrealengine.com/questions/197324/how-to-detect-unreal-on-my-computer.html) One of our Launcher devs is already discussing how to do this and is working on a solution. Cheers, TJ