# Initial texture pack missing on creation

**URL:** <https://forums.unrealengine.com/t/initial-texture-pack-missing-on-creation/309405>\
**Category:** Rendering\
**Tags:** initialize, unreal-engine, editor, question\
**Created:** [March 5, 2015, 3:51pm UTC](https://forums.unrealengine.com/t/initial-texture-pack-missing-on-creation/309405 "2015-03-05T15:51:09Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![anonymous\_user\_e6260697](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_e6260697](https://forums.unrealengine.com/u/anonymous_user_e6260697)\
**Post date:** [March 5, 2015, 11:15pm UTC](https://forums.unrealengine.com/t/initial-texture-pack-missing-on-creation/309405/4 "2015-03-05T23:15:28Z")

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Hi Samccb,

Ahh I was not aware that this issue was on mac. I attempted to repro on the macbook pro internally, but was not able to do so. It seems that we are going to need some more information to get to the bottom of this issue. If you could, would you go to this address:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

and follow the instructions that are listed under the sections titled:

**The Launcher fails to load, or crashes on load**

**None of the Above Helped - Getting Debug Logs**

These sections provide detailed instructions on how to get the verbose log, and Dxdiag files that will be needed to submit a proper bug report. Once you have these files, just zip them up using the utility of your choice, and attach them to a comment. Once I have all of that information I can put together a bug report for you and submit it to the developers.

Thanks for your patience while we get this worked out,

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