Inactive account after paying PayPal

Development Programming & Scripting
1

Why after paying paypal my account is still inactive for installer? On unrealengine.com I see that my account is active but inside installer it is still inactive. Is paying processing working only from Monday to Friday (not during the weekend)?

Edit: There is also error during opening : Error! No version information received.

Edit2:

I checked also log file:

[2014.10.26-12.41.39:082][  0]LogHttp:Warning: 0000005FA9FDEB00 Response Header /1.1 503 Service Unavailable: Back-end server is at capacity
[2014.10.26-12.41.39:082][  0]LogHttp:Warning: 0000005FA9FDEB00 Response Header Content-Type: application/json
[2014.10.26-12.41.39:082][  0]LogHttp:Warning: 0000005FA9FDEB00 Response Header Date: Sun, 26 Oct 2014 12:41:38 GMT
[2014.10.26-12.41.39:082][  0]LogHttp:Warning: 0000005FA9FDEB00 Response Header Content-Length: 0
[2014.10.26-12.41.39:082][  0]LogHttp:Warning: 0000005FA9FDEB00 Response Header Connection: keep-alive
[2014.10.26-12.41.39:082][  0]LogOnline:Warning: MCP: QuerySelfPatchBuild request failed. Invalid response. code=503 error=
[2014.10.26-12.41.39:099][  0]FCommunityPortalUpdater: Change State UpdaterState_CheckForUpdate->UpdaterState_Error
[2014.10.26-12.41.39:099][  0]FCommunityPortalManager: Change State CPManagerState_SelfPatching->CPManagerState_SelfPatchError
[2014.10.26-12.41.39:368][  0]FCommunityPortalOSS::OnReadFileComplete - TRUE 7e03a2b19263459eb0bb3bb07b78c741
[2014.10.26-12.41.39:685][  0]FCommunityPortalManager: Change State CPManagerState_SelfPatchError->CPManagerState_SelfPatching
[2014.10.26-12.41.39:702][  0]FCommunityPortalUpdater: Change State UpdaterState_Init->UpdaterState_CheckForUpdate
[2014.10.26-12.41.39:719][  0]FCommunityPortalOSS::RequestSelfPatchEntitlements
2

Atm it seems like epic games has a problem with their servers :slight_smile: So we will have to wait till they fix it. No Version Information Received. - Community & Industry Discussion - Epic Developer Community Forums

3

But I see that users have such a problem since last month. I hope its only temporary (few days) problem and they dont wait till today becouse I`m terrified.

Im repeating one question why I uninstalled properly installed old version today. I wanted fresh installation becouse I messed up with files of old one. Aghhhhhhhhhrrrrr

Adding GitHub name also didn`t help. Epic icon didnt apear on my GitHub account after adding GitHub name inside Unreal account settings (Im trying do this: link text).

Edit: I didn`t accepted GitHub from mail. Now I have Epic repository to download. I hope that will be possible in future download Unreal without complile binaries.

4

Hi Bartos,

We had some server issues over the weekend which led to some similar errors to this. Have you tried again today? Please let me know if you are still experiencing this issue and I will be happy to have our technicians investigate.

Thanks!

5

All works fine. It`s downloading properly. Thanks for info.