# I purchased v-bucks and still isnt on my account, even though ive been charged **URL:** \ **Category:** C++\ **Tags:** billing, Xbox-One, unreal-engine, editor, question\ **Created:** [August 26, 2019, 6:27pm UTC](https://forums.unrealengine.com/t/i-purchased-v-bucks-and-still-isnt-on-my-account-even-though-ive-been-charged/454446 "2019-08-26T18:27:18Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![tookurlstbreath\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@tookurlstbreath\_1](https://forums.unrealengine.com/u/tookurlstbreath_1)\ **Post date:** [August 26, 2019, 6:27pm UTC](https://forums.unrealengine.com/t/i-purchased-v-bucks-and-still-isnt-on-my-account-even-though-ive-been-charged/454446/1 "2019-08-26T18:27:18Z")
i purchased v-bucks last week on my xbox one. i got charged but the v-bucks never went into my fornite account. ive called microsoft to see if it can be fixed, the mentioned they see the chanrge but i would have to contact epic games, which i did and and an the email they send me links to follow up and everytime i click the link, it doesnt say anything. ---
**Author:** ![hubacek.jakub](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@hubacek.jakub](https://forums.unrealengine.com/u/hubacek.jakub)\ **Post date:** [August 26, 2019, 7:08pm UTC](https://forums.unrealengine.com/t/i-purchased-v-bucks-and-still-isnt-on-my-account-even-though-ive-been-charged/454446/2 "2019-08-26T19:08:24Z")
The Answerhub is primary used for developers working with Unreal Engine, there are better places to ask questions related to Fornite game. For Fornite Support Center please visit: [Fornite Support Center](https://epicgames.helpshift.com/a/fortnite/) For Fornite Discord go here: [Fornite Discord](https://discordapp.com/invite/fortnite) Good luck!