Sorry if I sound rude at the end
Still 30+ refunds in a short time says to me that there is something wrong with what is being sold, or you don’t understand who you are selling to. It is a classic case of the blame game, Blaming your costumes for reqesting a refund is not how to make your products better, listing to your customers and finding out what they want.
Sorry to repeat but but telling your coutomes what they want and need rather then them telling you it a easy way to lose money, it’s all iralavent what you have work on or doing, all people care about is the product they have,