I need help about importing a character from Mixamo

For some reason, whenever I import my character, her texture doesn’t get imported. I’ve done this exact same process (make 3D model, export as fbx, insert in Mixamo, rig, import the animations and the newly rigged model to my game) before with a slightly different character and the texture worked then, but for some reason that old character was too small or invisible or something. I was thinking maybe I could extract the texture from the new model, but I couldn’t find a way to do that. If somebody can help me figure out how to make my new character work, let me know. (By the way I would have added a picture of my model but “new users can’t insert attachments.”)