i cant login to answerhub. i keep getting error “There was an error contacting the remote service”. I have tried on different browsers and different devices. the same issue happens. Any help?
btw. why are you not fixing all UE accounts when so many people have this issue?
[/]
Believe me, I wish we could. Our web vendor for the Answerhub software is working on resolving the issue (it only occurs for a small percentage of Answerhub accounts). In the meantime, we can fix it on a case-by-case basis.
Hi, I hope it is okay to continue replying here. I would like to post a question regarding Niagara Scratch Pad Module to the AnswerHub, but always received the error message “There was an error contacting the remote service” same as the previous posters.
Id appreciate the help in fixing this. Thanks.
Hi there, I am unable to access the unreal Answerhub website either by logging in through my epic account or in incognito tab.
I get the 403 Forbidden error.
I have tried clearing out the cookies on the browser too.