# I can't launch UE5 - Its my first time trying to use it **URL:** \ **Category:** Getting Started & Setup\ **Tags:** unreal-engine, question\ **Created:** [April 3, 2023, 7:39am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020 "2023-04-03T07:39:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 3, 2023, 7:39am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/1 "2023-04-03T07:39:00Z")
I have tried to use UE5 for a while now but when I launch it, nothing happens. I went through and searched all of the folders and found the launcher, but when I try to launch it it tells me this 'Game files required to initialize the global shader library are missing from: /Users/Shared/Epic Games/UE\_5.1/Engine/Content/ Please make sure the game is installed correctly.’ - I have an M1 Pro Mac 32GB ram if this makes any difference. Any help would be appreciated ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [April 3, 2023, 9:32am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/2 "2023-04-03T09:32:14Z")
Hey @xHaleem! Welcome to the forums! Is this your initial install of the launcher? Have you tried verifying your files? If not, navigate to your UE5 install in your library in the launcher, press the dropdown arrow, then press verify. ![EpicGamesLauncher_i9tDgotr2l](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/f/9/2f9d52ef6ac6c982eda35da5c7f3afd9c9689860.png) I hope the above is the solution you need! ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 5, 2023, 1:01pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/3 "2023-04-05T13:01:28Z")
Hello, Yeah I have tried installing it multiple times: I have tried to verify it and nothing happens I’ve also gone through and cleared the cache and previous logs And I have also tried installing it on another user on my laptop and the same problem still happens ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 12, 2023, 11:11pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/4 "2023-04-12T23:11:58Z")
@Quetzalcodename I have even tried factory resetting my laptop and the issue is still there ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [April 13, 2023, 9:29am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/5 "2023-04-13T09:29:48Z")
Hey @xHaleem, Hmm, okay. This may be something going wrong either with DX12 or SM6. To test that, open your project folder and navigate to your config folder → DefaultEngine.ini. Once open, find [/Script/WindowsTargetPlatform.WindowsTargetSettings] and make sure it matches the following image. You will need to delete the +…SM6 line and change 12 to 11. ![Notepad_2eSwGo8pId](https://d3kjluh73b9h9o.cloudfront.net/original/4X/8/4/4/8444d1886bc366a5b337a254598749f496dff64f.png) This will set your project to Shader Model 5 and directX 11. ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 14, 2023, 12:45pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/6 "2023-04-14T12:45:38Z")
![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/d/0/f/d0f5e7397d02c9dc61b55e5d132c75af48c949f5.jpeg) These are the folders that come up when I go into my config folder, should I be changing all of the ones that have come up in the search? - Im unsure if I should have any other folders because I have never been able to launch it or use the application. @Quetzalcodename ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 14, 2023, 12:46pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/7 "2023-04-14T12:46:17Z")
![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/8/0/1/801db1f9754381c4bc45f80617b5e4c03178a573.jpeg) ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [April 17, 2023, 10:56am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/8 "2023-04-17T10:56:59Z")
Hey @xHaleem, You definitely should not have that many DefaultEngine.ini files in your project. While I am not 100% knowledgeable of what the mac files will look like as I use windows, your config folder should look more like this: ![P55siM2MQ0](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/f/6/7f6eb9b741647a8de56f017d8b2db762e40ab403.png) Just to double check, you have the most recent version of your OS installed and you are installing from the Epic Games launcher correct? Have you tried manually deleting the folder and attempting to recreate the project? ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 18, 2023, 11:17am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/9 "2023-04-18T11:17:52Z")
Hello @Quetzalcodename Yeah, I even just tried to re-download the software and I don’t have a folder for unreal projects, I believe this may be due to me not being able to ever launch it and create a project in the first place? ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [April 19, 2023, 9:06am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/10 "2023-04-19T09:06:21Z")
Hey @xHaleem, So you haven’t even been able to create a project whatsoever? Not just a failure to launch after creating a project? ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 20, 2023, 11:54pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/11 "2023-04-20T23:54:02Z")
@Quetzalcodename yeah, so this is my first time ever using unreal engine. I installed it onto my laptop and it won’t launch at all. So I’ve never even made it on ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 26, 2023, 5:59pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/12 "2023-04-26T17:59:12Z")
@Quetzalcodename - yeah I have tried a few more things and still no luck ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [April 27, 2023, 9:41am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/13 "2023-04-27T09:41:40Z")
Hey @xHaleem, Seems like this is an odd error. Have you tried reinstalling the launcher itself to see if the launcher just is not installing it correctly because of an error? Here are a few more resource that may help as well: (In case this is a software/driver issue) > **[Hardware and Software Specifications](https://docs.unrealengine.com/5.1/en-US/hardware-and-software-specifications-for-unreal-engine/)** > > Minimum and recommended hardware specifications and necessary software for developing with Unreal Engine. And you are trying to open directly from the launcher right? ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [April 27, 2023, 12:50pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/14 "2023-04-27T12:50:38Z")
@Quetzalcodename Hello, yeah I have tried launching straight from the launcher and I have deleted the launcher and redownloaded it. I will check the requirements again. It should be up to date though as the laptop I use is quite new ---
**Author:** ![BDStroud](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@BDStroud](https://forums.unrealengine.com/u/BDStroud)\ **Post date:** [April 28, 2023, 4:41am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/15 "2023-04-28T04:41:15Z")
I have been trying for days to find the “Install” button or the “library” on the Unreal website. It never appears as it does in the unreal 5 install video. anybody? ---
**Author:** ![xHaleem](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xHaleem](https://forums.unrealengine.com/u/xHaleem)\ **Post date:** [May 5, 2023, 11:39pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/16 "2023-05-05T23:39:09Z")
@Quetzalcodename - Yeah still nothing, the application just bounces in the dock and then disappears ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [May 8, 2023, 9:21am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/17 "2023-05-08T09:21:12Z")
Hey @xHaleem, Just to double check, does this only happen with 5.1? Have you tried installing 5.0 or 4.27? In either case, you may need to report this bug so Epic can correct it if possible, just remember to check the “Unreal Engine Issues” link before doing so to make sure your problem is not listed there already: > **[Report a Bug](https://www.unrealengine.com/en-US/support/report-a-bug)** > > Unreal Engine is the world’s most open and advanced real-time 3D creation platform for photoreal visuals and immersive experiences. ---
**Author:** ![dain\_sounds](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@dain\_sounds](https://forums.unrealengine.com/u/dain_sounds)\ **Post date:** [January 29, 2024, 7:20pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/18 "2024-01-29T19:20:06Z")
So did anyone find a solution for this? Because I have the same problem. Ive got an 2021 M1 Max MacBook Pro and just downloaded Unreal 5.3.2 - it bounces at the bottom but after a while it disappears and nothing happens. No window, no notification, nothing. ---
**Author:** ![monkeyDD](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@monkeyDD](https://forums.unrealengine.com/u/monkeyDD)\ **Post date:** [May 31, 2024, 12:54am UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/19 "2024-05-31T00:54:02Z")
I am in the same situation. I tried with 5.4.1, the installation is complete and verified, but when I click the Launch button, nothing happens. I am able to use 5.1.1 without problems. I create assets for the marketplace, so I need to try them in newer versions to make sure they are compatible, but I am stuck in 5.1.1 ☹ ---
**Author:** ![Stonnedbear](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Stonnedbear](https://forums.unrealengine.com/u/Stonnedbear)\ **Post date:** [July 19, 2025, 9:40pm UTC](https://forums.unrealengine.com/t/i-cant-launch-ue5-its-my-first-time-trying-to-use-it/840020/20 "2025-07-19T21:40:57Z")
guys anyone founda way out i am facing same issue .