# I can't install UE4. The launcher doesn't loads **URL:** \ **Category:** Getting Started & Setup\ **Tags:** unreal-engine, Installation, question\ **Created:** [February 18, 2015, 2:50pm UTC](https://forums.unrealengine.com/t/i-cant-install-ue4-the-launcher-doesnt-loads/307322 "2015-02-18T14:50:03Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![humorars](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@humorars](https://forums.unrealengine.com/u/humorars)\ **Post date:** [February 18, 2015, 2:50pm UTC](https://forums.unrealengine.com/t/i-cant-install-ue4-the-launcher-doesnt-loads/307322/1 "2015-02-18T14:50:03Z")
I have a UE4 subscription and i can’t install it. I download the last epicgameslauncherinstaller.msi but the launch0er installed doesn’t launch anything. Any process or executable is running. And the launcher installation is very faster and it looks like he don’t install all the necessaries archives… Please help me, i’m in a academic project!!! And sorry about my english, i’m spanish. Thankslink text ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [February 18, 2015, 4:04pm UTC](https://forums.unrealengine.com/t/i-cant-install-ue4-the-launcher-doesnt-loads/307322/2 "2015-02-18T16:04:32Z")
Hi humorars, Please take a look at the troubleshooting steps in the ‘Unable to Install the Launcher’ section in the link below. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... Also, take a look at our recommended system specs. You may not see great performance with the editor on your current specs. > **[Häufig gestellte Fragen – Unreal Engine](https://www.unrealengine.com/de/faq)** > > Danke, dass Sie die Unreal Engine für Ihre Entwicklung erwägen. Hier finden Sie eine Liste häufiger Fragen und Antworten, um informierte Entscheidungen treffen zu können. ---
**Author:** ![humorars](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@humorars](https://forums.unrealengine.com/u/humorars)\ **Post date:** [February 24, 2015, 1:46pm UTC](https://forums.unrealengine.com/t/i-cant-install-ue4-the-launcher-doesnt-loads/307322/3 "2015-02-24T13:46:48Z")
Hi TJ I followed the steps and the launcher still installing it incompleted. But my issue it’s looks more likely to be this: The Launcher fails to load, or crashes on load. Because the laucher is installed but it doesn’t loads and it doesn’t open any process on the computer. It’s impossible to execute it. I followed the last ten steps and there isn´t any “DefaultEngine.ini” file on the location that it’s there especificated. Here is the results of the last steps that i follow and the attachment of the “Logs” folder: link text Windows ® Installer. V 5.0.9600.16384 msiexec /Option [Parámetro opcional] Opciones de instalación \ \ Instala o configura un producto /a \ Instalación administrativa: instala un producto en la red /j\ \ [/t \] [/g \] Anuncia un producto: m para todos los usuarios, u para el usuario actual \ \ Desinstala el producto Opciones de pantalla /quiet Modo silencioso sin interacción del usuario /passive Modo desatendido: solo se muestra la barra de progreso /q[n|b|r|f] Establece el nivel de interfaz del usuario n - sin UI b - UI básica r - UI reducida f - UI completa (predeterminado) /help Información de ayuda Opciones de reinicio /norestart No reiniciar una vez finalizada la instalación /promptrestart Pide al usuario que reinicie el equipo si fuera necesario /forcerestart Reiniciar siempre el equipo después de la instalación Opciones de registro /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|\*] \ i - mensajes de estado w - avisos no graves e - todos los mensajes de error a - inicio de acciones r - registros específicos para la acción u - solicitudes del usuario c - parámetros iniciales de IU m - sin memoria o información de salida grave o - mensajes de espacio insuficiente en disco p - propiedades de Terminal Server v - información detallada ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [February 27, 2015, 3:38pm UTC](https://forums.unrealengine.com/t/i-cant-install-ue4-the-launcher-doesnt-loads/307322/4 "2015-02-27T15:38:54Z")
Hi humorars, It seems you’re getting a rendering crash. Looking at your DxDiag it looks like your graphics card does not meet our minimum specs. -Max B.