# I can't create a private discussion ( 404 error )

**URL:** <https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851>\
**Category:** Onboarding\
**Tags:** epic-games-store, question\
**Created:** [March 17, 2025, 9:20pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851 "2025-03-17T21:20:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![master\_mind3](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@master\_mind3](https://forums.unrealengine.com/u/master_mind3)\
**Post date:** [March 17, 2025, 9:20pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851/1 "2025-03-17T21:20:49Z")

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Hello, for the past few days, I’ve been trying to get help changing some settings in my dev portal. However, everyone is telling me to create a private discussion to do this, but it doesn’t work. I get a 404 error when I try to create a private discussion on Dev Community.

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**Author:** ![BriteJam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/britejam/32/1212814_2.png) [@BriteJam](https://forums.unrealengine.com/u/BriteJam)\
**Post date:** [March 18, 2025, 5:41pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851/2 "2025-03-18T17:41:11Z")

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Hey @master_mind3,

We’re sorry you are having trouble creating a private case. We have escalated your issue internally and will update you as soon as we can. In the meantime, we do see your previous posts on deleting products from your Dev Portal. Unfortunately, the only way to assist you is with a private case. We will gladly look into your request once we have fixed this issue for you.

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**Author:** ![master\_mind3](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@master\_mind3](https://forums.unrealengine.com/u/master_mind3)\
**Post date:** [March 18, 2025, 7:23pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851/3 "2025-03-18T19:23:27Z")

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Thank you very much ! i planned to publish my game really soon but unfortunately 1 thing need to be edit and i accidently create another product in the hope to change that one thing by creating another product. Anyway im waiting for your help ! thanks again.

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**Author:** ![BriteJam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/britejam/32/1212814_2.png) [@BriteJam](https://forums.unrealengine.com/u/BriteJam)\
**Post date:** [March 20, 2025, 5:15pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851/4 "2025-03-20T17:15:30Z")

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Hey there @master_mind3 ,

After having our engineering team investigate your issue, they asked if you could please submit a private case here: [https://eoshelp.epicgames.com/s/?language=en\_US](https://eoshelp.epicgames.com/s/?language=en_US).

Please let us know if you continue to run into the 404 error message.

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**Author:** ![master\_mind3](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@master\_mind3](https://forums.unrealengine.com/u/master_mind3)\
**Post date:** [March 20, 2025, 6:46pm UTC](https://forums.unrealengine.com/t/i-cant-create-a-private-discussion-404-error/2396851/5 "2025-03-20T18:46:39Z")

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Yeah it works ! thank you !