# I am a Chinese. I always fail to verify the address. Who can help me? **URL:** \ **Category:** Programming & Scripting\ **Tags:** fab\ **Created:** [March 19, 2025, 1:52pm UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783 "2025-03-19T13:52:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://forums.unrealengine.com/u/user_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839)\ **Post date:** [March 19, 2025, 1:52pm UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/1 "2025-03-19T13:52:59Z")
I am a Chinese. I always fail to verify the address. Who can help me? ---
**Author:** ![JINGUIFENG](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JINGUIFENG](https://forums.unrealengine.com/u/JINGUIFENG)\ **Post date:** [March 19, 2025, 2:05pm UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/2 "2025-03-19T14:05:50Z")
In China, language is Chinese，and My house is rented, the water and electricity accounts are all in the landlord’s name. ---
**Author:** ![user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://forums.unrealengine.com/u/user_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839)\ **Post date:** [March 19, 2025, 2:37pm UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/3 "2025-03-19T14:37:18Z")
I think it’s really difficult for me to submit an English house, water, electricity, coal, phone bill, etc. with my name ---
**Author:** ![skfabby](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/skfabby/32/924304_2.png) [@skfabby](https://forums.unrealengine.com/u/skfabby)\ **Post date:** [March 19, 2025, 4:00pm UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/4 "2025-03-19T16:00:00Z")
Hi folks. Your document does not need to be in English. I checked with the team and we’re seeing good approval rates for users in China who are going through address verification. I recommend you double-check that any document you submit is: 1. Issued within the past 12 months 2. One of the approved document types: - Utility bill (e.g., gas, electric, internet, water) - Bank or credit card statement - Official tax document issued by the government 1. Displays the same name and address that you provided when you signed up for Fab ---
**Author:** ![user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@user\_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839](https://forums.unrealengine.com/u/user_12d7744cae48251bb34e2c3085ffa2068b4304dbc8a39bded4d839)\ **Post date:** [March 22, 2025, 3:05am UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/5 "2025-03-22T03:05:49Z")
My house is borrowed, so the names on my water, electricity, gas, and internet bills are all from the landlord. Can I have a list with the landlord’s name? ---
**Author:** ![Max\_v5](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Max\_v5](https://forums.unrealengine.com/u/Max_v5)\ **Post date:** [March 22, 2025, 5:30am UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/6 "2025-03-22T05:30:15Z")
I assume you are using Internet banking download 1 month statement if it has address on it upload it for verification if it doesn’t have an address visit the bank branch in person and request an official/certified bank statement make sure you get **stamped statements with addresses** ---
**Author:** ![Pengjie0624](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Pengjie0624](https://forums.unrealengine.com/u/Pengjie0624)\ **Post date:** [May 17, 2025, 2:32am UTC](https://forums.unrealengine.com/t/i-am-a-chinese-i-always-fail-to-verify-the-address-who-can-help-me/2400783/7 "2025-05-17T02:32:15Z")
I contacted credit card customer service via WeChat and they asked me to apply for an electronic statement on the app with my name and address. I uploaded a PDF for verification, and although the document was in Chinese, it was successfully verified.