# HTML5 Network Connections Crashing/Freezing Server

**URL:** <https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510>\
**Category:** Platform & Builds\
**Tags:** Networking, dedicated-server, freeze, HTML5, unreal-engine, Multiplayer, question\
**Created:** [May 7, 2018, 6:21am UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510 "2018-05-07T06:21:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![TheMainStark](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/themainstark/32/1120943_2.png) [@TheMainStark](https://forums.unrealengine.com/u/TheMainStark)\
**Post date:** [May 7, 2018, 6:21am UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/1 "2018-05-07T06:21:52Z")

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When using the experimental WebSocket netdriver it is freezing or crashing the server at random times.

First couple clients connect but eventually the server stops responding to events and clients can no longer connect.

I have two logs that may be relevant but I am not sure. In local environments the dedicated server will stop outputting any client connection events as if it is frozen - no errors will be logged. These logs are from PlayFab sessions.

link text

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**Author:** ![TheMainStark](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/themainstark/32/1120943_2.png) [@TheMainStark](https://forums.unrealengine.com/u/TheMainStark)\
**Post date:** [May 7, 2018, 6:22am UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/2 "2018-05-07T06:22:27Z")

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Second log

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**Author:** ![Jeff\_A](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jeff\_A](https://forums.unrealengine.com/u/Jeff_A)\
**Post date:** [May 7, 2018, 4:55pm UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/3 "2018-05-07T16:55:44Z")

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Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

[https://epicsupport.force.com/unrealengine/s/](https://epicsupport.force.com/unrealengine/s/)

Thanks

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<div class="post-metadata">

**Author:** ![TheMainStark](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/themainstark/32/1120943_2.png) [@TheMainStark](https://forums.unrealengine.com/u/TheMainStark)\
**Post date:** [May 7, 2018, 6:26pm UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/4 "2018-05-07T18:26:04Z")

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I will submit shortly!

I think this is the issue.

 ![240223-websocketissue.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/5/a/0/5a05e9632adb3ea4a9ae1b3db991d54c9f4636e6.png)

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**Author:** ![anonymous\_user\_7e4e2181](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_7e4e2181](https://forums.unrealengine.com/u/anonymous_user_7e4e2181)\
**Post date:** [May 8, 2018, 6:03pm UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/5 "2018-05-08T18:03:09Z")

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how is the server launched as? (i.e. what arguments did you use with it)

and how many players did you try connecting to the server with?

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<div class="post-metadata">

**Author:** ![TheMainStark](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/themainstark/32/1120943_2.png) [@TheMainStark](https://forums.unrealengine.com/u/TheMainStark)\
**Post date:** [May 10, 2018, 2:44am UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/6 "2018-05-10T02:44:15Z")

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In a local environment which is the log screenshot above I only use -log

In the PlayFab environment their standard is:

```
-game_id=<game_id> -game_build_version=<game_build_version> -game_mode=<game_mode> -server_host_domain=<server_host_domain> -server_host_port=<server_host_port> -server_host_region=<server_host_region> -playfab_api_endpoint=<playfab_api_endpoint> -title_secret_key=<title_secret_key> -custom_data=<custom_data> -ABSLOG=<log_file_path> -output_files_directory_path=<output_files_directory_path> -batchmode

```

I have had this crash happen with only one client connecting and multiple clients.

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<div class="post-metadata">

**Author:** ![anonymous\_user\_7e4e2181](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_7e4e2181](https://forums.unrealengine.com/u/anonymous_user_7e4e2181)\
**Post date:** [May 11, 2018, 2:36pm UTC](https://forums.unrealengine.com/t/html5-network-connections-crashing-freezing-server/424510/7 "2018-05-11T14:36:14Z")

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i think you’re missing the Map name parameter for the game server. see the following link for details:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

(scan for MapName from the link)
